Free Form Templates →Feedback & Evaluation Forms → Customer Feedback

Customer Feedback Form Templates

Understanding your customers' experiences, opinions, and needs is essential for business growth. Our customer feedback form templates make it easy to collect actionable insights that help you improve products, services, and customer satisfaction.

Whether you're gathering post-purchase reviews, measuring Net Promoter Scores (NPS), conducting satisfaction surveys, or collecting product feedback, these templates provide a professional starting point that you can customize to match your brand.

Who are these templates for?

These feedback forms are perfect for businesses of all sizes—from small retailers and restaurants to SaaS companies and service providers. Customer success teams, product managers, marketing professionals, and business owners use these templates to maintain open communication channels with their clients.

How Paperform helps you gather better feedback

With Paperform's intuitive form builder, you can create beautiful feedback forms that people actually want to complete. Add conditional logic to show relevant questions based on responses, integrate with your CRM or email marketing tools to automate follow-ups, and use our analytics dashboard to spot trends in customer sentiment.

Collect ratings, open-ended responses, and specific suggestions all in one place. Set up automated email notifications when feedback is submitted, so you can respond quickly to concerns or thank customers for positive reviews. Every template is fully customizable—adjust questions, styling, and integrations to fit your unique feedback collection process.