What is the best Formstack Alternative?
Researching and comparing software tools is the best way to figure out which one fits your needs perfectly.
When it comes to building forms, Formstack might be a great choice for many enterprises. And yet, due to its high pricing, it might be unaffordable for smaller companies or individuals.
Paperform is a newer kid on the block, but it offers all the same features (and more!) at a lower price, while keeping the highest standards of performance and customer support.
Let’s take a closer look into the features, user experience and customer reviews for both Formstack and Paperform to help you choose the best form builder for your needs.
Formstack vs Paperform (Formstack Alternative): Quick Feature Comparison
| Formstack | Paperform | |
|---|---|---|
| Best For | Creating generic forms and surveys at enterprise scale. | Creating forms, product and payment pages that represent your brand. |
| GetApp Rating | 4.3 | 4.9 |
| GetApp Customer Support Rating | 3.9 | 4.9 |
| Export Results To CSV | Yes | Yes |
See more... | ||
Pricing
| Formstack | Paperform | |
|---|---|---|
| Free trial | Yes | Yes |
| Free version with limited features | No | No |
| Starting price/month (billed monthly) | $19 | $15 |
| Starting price/month (billed annually) | $19 | $12.50 |
| Sign up | Try it free for 14 days (no CC details required) | |
| Custom HTML | Yes | Yes |
| Custom CSS | Yes | Yes |
| Insert Images & Videos | Yes | Yes |
| Access Partial Form Submissions | Yes | Yes |
| Automated Emails | Yes | Yes |
| Question Logic | Yes | Yes |
| Multi-page Forms | Yes | Yes |
| Payment Collection | Yes | Yes |
| Google Pay Integration | Yes | Yes |
| Automated Tax | No | Yes |
| Coupon Fields | Yes | Yes |
| Webhooks | Yes | Yes |
| Automatic Save & Resume For Responses | Yes | Yes |
| URL Customization | Yes | Yes |
| Custom Domain | No | Yes |
| Sign up | Try it free for 14 days (no CC details required) |
Formstack vs Paperform: A Detailed Breakdown
Ease of use
Formstack
Formstack’s editor is based around drag and drop features. It’s quite easy to find the right fields and insert them into your forms, but the configuration might sometimes be confusing.
For example, when trying to customize the multiple-choice options, a side-panel on the left would open. You then have to scroll it down to edit the text.
All in all, the interface is quite cluttered with features, boxes, panels and menus. A person with no or little prior experience of using Formstack would most likely get confused sooner than later.
Paperform
Paperform’s interface is clean and simple to use for beginners and professionals alike. In Paperform you don’t have to constantly switch between the side menus and form’s canvas. Instead, users can create online forms just like they’re writing an online doc. Just click on any field or question to configure their details. You can add questions, images, videos or page breaks visually, anywhere on your page.
Customization
Formstack
To start customizing your forms in Formstack, you first have to switch from the “Build” tab to “Style”. It’s quite confusing, especially due to the number of different other tabs and pages in the interface.
Once there, you can either preview the existing themes, or create your own. Creating and saving your themes is quite convenient, especially when you have many forms that require the same styling.
Paperform
You can customize your Paperform forms down to the tiny bits. In the ‘Themes’ menu you can change colours, fonts, add images, videos, logos or buttons.
If you’re a tech-savvy person, you can also get your hands dirty with custom HTML & CSS.
Paperform supports more than twenty question-fields, among them unique ones like “Calculations” and “Appointments”.
Paperform’s other cool feature is the ability to quickly preview how the colours, fonts or UI elements would look on your actual forms.
Learning support
Formstack
Formstack has a help centre where anyone can check out the FAQ. To submit a query you need to log in with your account and fill out a form. There’s also a community forum where users can seek help from peers or submit feature requests.
Live Chat: No
Youtube Tutorials: Yes
Paperform
Paperform has a help center and a set of educational videos on YouTube. Paperform also provides live chat support, available to both existing users and anonymous visitors.
Live Chat: Yes
Youtube Tutorials: Yes
Template Library
Formstack
Formstack has a gallery of 300+ form templates. The quality of templates varies, as some of the templates are very well-designed, while others have the same repeating visuals and structures.
Paperform
Paperform’s collection contains 120+ templates to choose from. Each template is unique, with its own structure, fields, colours and visuals. The users can import and start customizing the templates in just one click.
Payment Features
| Formstack | Paperform | |
|---|---|---|
| Payment Integrations | Square, Authorize.Net, PayPal, Stripe, Chargify, FirstData, ProPay, WePay | 26 payment integrations, including: Stripe, PayPal, Square, Chargebee, Braintree, Practice Ignition, Zoho Subscriptions, Chargify, Revolut. |
| Payment & eCommerce features | Automated responses: Yes Receipt generation: Yes Tax addition: No Subscriptions:Yes Invoices: Yes Quotes: Yes Coupons: Yes | Automated responses: Yes Receipt generation: Yes Tax addition: No Subscriptions:Yes Invoices: Yes Quotes: Yes Coupons: Yes |
Advanced Form Features
Pagination
Formstack
Formstack has a ‘Section’ feature that users can drag and drop within forms. It’s slightly confusing since you cannot drop “Sections” between the existing fields, forcing you to rearrange all the fields instead.
Paperform
Paperform’s “Page Break” feature is really easy to use. Just select wherever you want to create a new page and click on the ‘Add Break’ icon that pops up.
Question Logic
Formstack
To add conditional logic to your forms you need to first select the “Properties” option next to your field, and later unfold the “Logic” section in the side-bar.
Paperform
In Paperform you can display or hide questions and whole pages based on various variables and conditions. Instead of redirecting users to a separate menu, Paperform enables them to create conditions using the “Configure” menu — which is only one click away.
Success pages & redirects
Formstack
Formstack supports simple thank you pages. The only way to customize them is via custom CSS & HTML.
Paperform
Paperform’s success pages are highly customizable. You can access all the settings under the ‘Success Pages & Redirects’ menu. There, they can add hyperlinks, edit text, embed images or embed.
Paperform also allows users to create multiple success pages and redirect the responders conditionally based on their answers.
Analytics
| Formstack | Paperform | |
|---|---|---|
| Form Analysis Features | Form views: Yes Form submissions: Yes Partial submissions: Yes Completion Rate: Yes Sales Figures: Yes Export & Print Responses: Yes Save & Resume Later: Yes | Form views:Yes Form submissions: Yes Partial submissions: Yes Completion Rate: Yes Sales Figures: Yes Export & Print Responses: Yes Save & Resume Later: Yes |
| Analytics Integrations | Google Analytics | 27 Integrations including Google Analytics, Mixpanel, Kissmetrics and Facebook Analytics. |
Made up your mind?
| Formstack | Paperform |
|---|---|
| Sign up | Try it free for 14 days (no CC details required) |