What is the best Formstack Alternative?

Researching and comparing software tools is the best way to figure out which one fits your needs perfectly.

When it comes to building forms, Formstack might be a great choice for many enterprises. And yet, due to its high pricing, it might be unaffordable for smaller companies or individuals.

Paperform is a newer kid on the block, but it offers all the same features (and more!) at a lower price, while keeping the highest standards of performance and customer support.

Let’s take a closer look into the features, user experience and customer reviews for both Formstack and Paperform to help you choose the best form builder for your needs.

Formstack vs Paperform (Formstack Alternative): Quick Feature Comparison

FormstackPaperform
Best ForCreating generic forms and surveys at enterprise scale.Creating forms, product and payment pages that represent your brand.
GetApp Rating4.34.9
GetApp Customer Support Rating3.94.9
Export Results To CSVYesYes
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Pricing

FormstackPaperform
Free trialYesYes
Free version with limited featuresNoNo
Starting price/month (billed monthly)$19$15
Starting price/month (billed annually)$19$12.50
Sign upTry it free for 14 days (no CC details required)
Custom HTMLYesYes
Custom CSSYesYes
Insert Images & VideosYesYes
Access Partial Form SubmissionsYesYes
Automated EmailsYesYes
Question LogicYesYes
Multi-page FormsYesYes
Payment CollectionYesYes
Google Pay IntegrationYesYes
Automated TaxNoYes
Coupon FieldsYesYes
WebhooksYesYes
Automatic Save & Resume For ResponsesYesYes
URL CustomizationYesYes
Custom DomainNoYes
Sign upTry it free for 14 days (no CC details required)

Formstack vs Paperform: A Detailed Breakdown

Formstack Demo
Paperform Demo

Ease of use

Formstack

GetApp Ease Of Use Rating: 4.1/5

Formstack’s editor is based around drag and drop features. It’s quite easy to find the right fields and insert them into your forms, but the configuration might sometimes be confusing.

For example, when trying to customize the multiple-choice options, a side-panel on the left would open. You then have to scroll it down to edit the text.

All in all, the interface is quite cluttered with features, boxes, panels and menus. A person with no or little prior experience of using Formstack would most likely get confused sooner than later.

Paperform

GetApp Ease Of Use Rating: 4.8/5

Paperform’s interface is clean and simple to use for beginners and professionals alike. In Paperform you don’t have to constantly switch between the side menus and form’s canvas. Instead, users can create online forms just like they’re writing an online doc. Just click on any field or question to configure their details. You can add questions, images, videos or page breaks visually, anywhere on your page.

Customization

Formstack

To start customizing your forms in Formstack, you first have to switch from the “Build” tab to “Style”. It’s quite confusing, especially due to the number of different other tabs and pages in the interface.

Once there, you can either preview the existing themes, or create your own. Creating and saving your themes is quite convenient, especially when you have many forms that require the same styling.

Paperform

You can customize your Paperform forms down to the tiny bits. In the ‘Themes’ menu you can change colours, fonts, add images, videos, logos or buttons.

If you’re a tech-savvy person, you can also get your hands dirty with custom HTML & CSS.

Paperform supports more than twenty question-fields, among them unique ones like “Calculations” and “Appointments”.

Paperform’s other cool feature is the ability to quickly preview how the colours, fonts or UI elements would look on your actual forms.

Learning support

Formstack

Formstack has a help centre where anyone can check out the FAQ. To submit a query you need to log in with your account and fill out a form. There’s also a community forum where users can seek help from peers or submit feature requests.

Live Chat: No
Youtube Tutorials: Yes

Paperform

Paperform has a help center and a set of educational videos on YouTube. Paperform also provides live chat support, available to both existing users and anonymous visitors.

Live Chat: Yes
Youtube Tutorials: Yes

Template Library

Formstack

Formstack has a gallery of 300+ form templates. The quality of templates varies, as some of the templates are very well-designed, while others have the same repeating visuals and structures.

Paperform

Paperform’s collection contains 120+ templates to choose from. Each template is unique, with its own structure, fields, colours and visuals. The users can import and start customizing the templates in just one click.

Payment Features

FormstackPaperform
Payment IntegrationsSquare, Authorize.Net, PayPal, Stripe, Chargify, FirstData, ProPay, WePay26 payment integrations, including: Stripe, PayPal, Square, Chargebee, Braintree, Practice Ignition, Zoho Subscriptions, Chargify, Revolut.
Payment & eCommerce featuresAutomated responses: Yes
Receipt generation: Yes
Tax addition: No
Subscriptions:Yes
Invoices: Yes
Quotes: Yes
Coupons: Yes
Automated responses: Yes
Receipt generation: Yes
Tax addition: No
Subscriptions:Yes
Invoices: Yes
Quotes: Yes
Coupons: Yes

Advanced Form Features

Pagination

Formstack

Formstack has a ‘Section’ feature that users can drag and drop within forms. It’s slightly confusing since you cannot drop “Sections” between the existing fields, forcing you to rearrange all the fields instead.

Paperform

Paperform’s “Page Break” feature is really easy to use. Just select wherever you want to create a new page and click on the ‘Add Break’ icon that pops up.

Question Logic

Formstack

To add conditional logic to your forms you need to first select the “Properties” option next to your field, and later unfold the “Logic” section in the side-bar.

Paperform

In Paperform you can display or hide questions and whole pages based on various variables and conditions. Instead of redirecting users to a separate menu, Paperform enables them to create conditions using the “Configure” menu — which is only one click away.

Success pages & redirects

Formstack

Formstack supports simple thank you pages. The only way to customize them is via custom CSS & HTML.

Paperform

Paperform’s success pages are highly customizable. You can access all the settings under the ‘Success Pages & Redirects’ menu. There, they can add hyperlinks, edit text, embed images or embed.

Paperform also allows users to create multiple success pages and redirect the responders conditionally based on their answers.

Analytics

FormstackPaperform
Form Analysis FeaturesForm views: Yes
Form submissions: Yes
Partial submissions: Yes
Completion Rate: Yes
Sales Figures: Yes
Export & Print Responses: Yes
Save & Resume Later: Yes
Form views:Yes
Form submissions: Yes
Partial submissions: Yes
Completion Rate: Yes
Sales Figures: Yes
Export & Print Responses: Yes
Save & Resume Later: Yes
Analytics IntegrationsGoogle Analytics27 Integrations including Google Analytics, Mixpanel, Kissmetrics and Facebook Analytics.

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14 Day Free Trial, No CC Required