Sitemap

• About Paperform
  • Does Paperform support SSO?
  • How can I switch between Paperform products?
  • How is "App Store" Paperform different to normal Paperform?
  • Where is data hosted?
  • General
    • Can I preview my changes before making them public?
    • Do you offer discounts for Paperform?
    • How is Paperform different to other form builders?
    • How to I get in contact with Paperform and speak to a person?
    • What is your contact information for legal inquiries?
    • Where can I find out about jobs at Paperform?
    • Slash Commands Overview
    • Papersign
      • Can I archive completed documents in Papersign?
      • Can I change Papersign plans during my trial?
      • Can I label my Papersign document as a template?
      • Does Papersign have an API?
      • How can I connect Papersign with Zapier?
      • How do I add text blocks to PDFs in Papersign?
      • How do I create tables in Papersign?
      • How do I delete documents in Papersign?
      • How do I nominate a different signer in Papersign?
      • How do I reject a Papersign document?
      • How do I send a document in Papersign?
      • How do I send multiple documents at once in Papersign?
      • How do webhooks work in Papersign?
      • How is the signed document limit counted on Papersign's Free plan?
      • How do I integrate Paperform with Papersign?
      • Managing documents in the Papersign Dashboard
      • Papersign Signer System Requirements
      • Papersign Signing Order
      • Using Spaces and Folders in Papersign
      • What does a signer's status mean in Papersign?
      • What does a document's status mean in Papersign?
      • What types of fields are available in Papersign, and how are they configured?
      • Getting Started with Papersign
      • Papersign Templates Guide
      • Papersign FAQ
      • Papersign Signers' Guide
      • Papersign Style Guide
  • Plans and Features
    • Can I create by mobile device, or only on laptop and desktop computers?
    • Can I pay someone to create a form for me?
    • Developer Plan
    • Does Paperform have an app in the Google Play store or Apple App Store?
    • Does Paperform work offline, or do I need an internet connection to access forms?
    • How do I make a product suggestion or feature request?
    • How is Paperform different to Formstack?
    • How is Paperform different to Google Forms?
    • How is Paperform different to Jotform?
    • How is Paperform different to SurveyMonkey?
    • How is Paperform different to Typeform?
    • How is Paperform different to Wufoo?
    • How long is Paperform's trial, and what do I have access to?
    • How many submissions can I have for my forms?
    • How much do direct integrations cost?
    • How much submission storage do I get on Paperform, and for how long?
    • How do I change my trial plan?
    • Is there a limit to how many emails I can send?
    • What happens to my account and forms after my trial ends?
    • What happens to the features used in my forms that are only available on my current plan if I downgrade?
    • Does Paperform support HTML and CSS?
    • What is Paperform's Enterprise plan?
    • What size limits are there on file and image uploads?
    • What features are available in the 'Theme' settings?
  • Security & Compliance
    • Can I capture sensitive and/or private information on forms?
    • Data Subject Complaints
    • How do I make a claim of copyright infringement against a form?
    • How do I make a data or GDPR request?
    • How to move private file URLs to your own storage
    • Is Paperform HIPAA-compliant?
    • What security measures does Paperform have in place?
    • Is Paperform SOC 2 Compliant?
    • Is Paperform GDPR Compliant?
    • Paperform Sub-processor List
    • Update for Apache Log4j vulnerability (CVE-2021-44228)
    • What are Paperform's Terms and Conditions, and Privacy Policy?
    • Where can I report people using your services for abusive and malicious behaviour?
• Account Settings
  • How to Pause your Paperform Subscription
  • Account Setup
    • How do I setup 2 Factor Authentication?
    • Can I login using my Google account?
    • How do I manage my newsetter subscription?
    • How do I change or update my password?
    • How do I log out of my Paperform account?
    • How do I update or change my account email?
    • How do I verify my account email, and what happens if it isn't verified?
    • How can I set my account timezone?
    • Where can I access my account details and settings?
    • How do I remove the 'Powered by Paperform' branding on forms?
  • Billing & Payments
    • Sales Tax on Paperform Subscriptions
    • Can I customize my invoices and receipts?
    • What payment methods can I use to pay for my Paperform subscription?
    • How do I cancel my Subscription?
    • How are changes to my plan billed and charged; do I only pay the difference?
    • How do I add a tax ID?
    • How do I make changes to my Paperform plan?
    • How do I reactivate my subscription or reinstate my account?
    • How do I upgrade or downgrade my paid plan?
    • In what currency are Paperform customer subscriptions and fees charged?
    • Is it possible to have receipts sent to a different email address than mine?
    • What is Paperform's refund policy?
    • Where can I find and download my Paperform plan receipts?
    • Where can I find Paperform's W9 form or tax information?
  • Managing Users
    • Getting Started with Agency+
    • Managing Users and Teams Guide
• Making Forms
  • AI Form Creation
  • Can Paperform be used to create a personality quiz?
  • How to I add checkbox field quickly?
  • What hotkeys are available in the form editor?
  • Scoring Guide
  • Form Management
    • Can I convert my Jotform forms?
    • Can I convert my Typeform forms?
    • Can I copy a question or group of questions from one form into another?
    • How can I transfer my forms or space?
    • How do I copy forms or spaces across my teams?
    • How can I organize my forms into groups?
    • How can I rename my form?
    • How do I change the description of my form?
    • How do I change the title of my form?
    • How do I create a form?
    • How do I delete a form?
    • How do I duplicate a form?
    • How do I edit a form?
    • How do I restore a deleted form?
    • How do I search for my form in my dashboard?
    • How do I tag a form?
    • How do I add an icon to my form?
    • Sharing your form as a template
    • Spaces
    • Templates
      • Do you have any form templates that I can use?
      • How do I edit a template?
      • How do I search for a specific template?
  • Custom PDFs
    • How do I create a custom PDF?
    • How do I send a PDF summary to the submitter?
  • Emails
    • Can I send an email to different people depending on how the form is answered?
    • Can I send the new submission email to a different address?
    • How do I add an attachment to an email?
    • How do I customize the HTML of my emails?
    • How do I send an email to the respondent?
    • How do I send an email when the form is submitted?
    • How do I turn on/off email notifications on new submissions?
    • Can I include the form content in an Email Response and not just the answers?
    • Why are emails not being sent upon submission?
  • Features
    • Am I required to use visibility logic on breaks?
    • Can I capture UTM parameters with Paperform?
    • Can I let users see a summary of their answers before submitting the form?
    • Can I use logic to show/hide pages while still making sure that all questions are required?
    • Can I use the answer from one question as an answer on another question?
    • Configuring dropdown field options from an external source
    • Do forms support tables?
    • How can I add images to my form with Unsplash?
    • How to create a downloadable link with Google Drive
    • How do I use product quantities in conditional logic?
    • Answer Piping Guide
    • Calculations Guide
    • Using Arrays in Calculations
    • Success Pages & Redirects
      • Can I redirect after a few seconds instead of straight away?
      • How can I show answers on the success page?
      • Is it possible to display results from a form on a website?
      • Success Pages & Redirects Guide
  • Integrations
    • Adobe Creative Cloud App Integration Overview
    • Can I make an automatic phone call upon form submission?
    • Can I send an SMS with Paperform?
    • Can we resend integration actions and webhooks?
    • What are direct integrations?
    • Does Paperform have an API?
    • My direct integration isn't working, what do I do?
    • How do I connect my Adobe account to Paperform?
    • How do I connect my other apps to Paperform?
    • How do I use Zapier?
    • How do I integrate with Airtable?
    • How do I integrate with Discord?
    • How do I integrate with Klaviyo?
    • How do I integrate with monday.com?
    • How do I integrate with Notion?
    • How do I remove a direct integration account?
    • How do I use direct integrations?
    • How do you turn off a direct integration?
    • What are webhooks and how do I use them?
    • How do I integrate with ActiveCampaign?
    • How do I integrate with Airtable (beta)?
    • How do I integrate with Asana?
    • How do I integrate with Campaign Monitor?
    • How do I integrate with ClickSend?
    • How do I integrate with Constant Contact?
    • How do I integrate with ConvertKit?
    • How do I integrate with Drip?
    • How do I integrate with Dropbox?
    • How do I integrate with Freshdesk?
    • How do I integrate with Google Sheets?
    • How do I integrate with GoToWebinar?
    • How do I integrate with Help Scout?
    • How do I integrate with Hubspot CRM?
    • How do I integrate with Intercom?
    • How do I integrate with Keap (Infusionsoft)?
    • How do I integrate with Mailchimp?
    • How do I integrate with MailerLite?
    • How do I integrate with Mailshake?
    • How do I integrate with Meistertask?
    • How do I integrate with Moosend?
    • How do I integrate with Slack?
    • How do I integrate with Trello?
    • How do I integrate with Zendesk?
    • How do I integrate with Zoho CRM?
    • Quick Integrations
    • How do I use Zapier Filters?
    • How do I use Zapier Formatter?
    • What is Make and how do I use it?
    • What services do you integrate with?
    • WordPress Plugin
  • Payments
    • Can I automatically send a Stripe receipt to my customers when they pay on a form?
    • Can I capture a payment and process it later?
    • Can I change the message for "sold out" products?
    • Can I have a payment field that doesn't take payment, like a quote or order form?
    • Can I make Prices, Products, or Subscriptions discountable?
    • Does Paperform add any payment processing fees?
    • Does Paperform support 3D Secure payments?
    • How do I enable Google Pay on my Stripe checkout?
    • How can I accept payments or donations on my form?
    • How can I add and configure a Price field on my form?
    • How can I add calculated shipping on my form?
    • How can I add complex tax to my form?
    • How do I add and configure products on my form?
    • How do I add or manage payment accounts so I can take payments?
    • How do I charge my customers fees/taxes on my form?
    • How do I choose what currency my form payment is in?
    • How do I connect and configure a Stripe account?
    • How do I connect and configure Square Payments?
    • How do I connect Paypal with Braintree and Paperform?
    • How do I enable 3D Secure for Braintree payments?
    • How do I enable PayPal as a payment method on my form?
    • How do I export products?
    • How do I give a customer the option to pay now OR pay later?
    • How do I give discounts or coupons on my forms?
    • How do I manage product stock on my form?
    • How do I set up recurring payments or subscriptions?
    • How do I accept 3D Secure payments via Stripe?
    • How do I add sales tax to payments?
    • How do I add tax to Stripe subscriptions?
    • How do I connect a Paypal Business Account?
    • How do I connect and configure a Braintree account?
    • How do I import products?
    • How do I set up Custom Pricing Rules?
    • Is Apple Pay supported?
    • How do I send a receipt when the form is submitted?
    • What is the Stripe subscription verification charge?
    • Using 3D Secure payments with Stripe subscriptions
    • What payment methods are available with Stripe?
  • Using the Editor
    • Can I copy or drag a group of questions?
    • Can I edit my form as a draft before publishing it?
    • Can I embed a calendar to my form?
    • Can I hyperlink a URL on my form?
    • How do I adjust the size of images on my form?
    • Can I move a question from one question group to another?
    • Can I put GIFs directly on my form?
    • Can I quickly add a question for my survey?
    • Do you offer rich text formatting on forms?
    • How do I add a question group?
    • How do I add a video to my form?
    • How do I configure a question or field?
    • How do I duplicate a question?
    • How do I embed Google Maps in my form?
    • How do I merge two groups of questions?
    • How do I roll back or revert to a previous version of my form?
    • How do I separate a group of questions into less or individual questions?
    • How do I link to my email address in a form?
    • If I delete a question group, are all the questions inside the group deleted?
    • If I duplicate a question or question group, will the settings be copied over?
    • Is there a size limit to the images I'm adding to my form?
    • Why isn't my image saving?
    • How do I repeat groups of questions?
    • Which video hosting sites are supported for direct video embeds?
    • Why aren't my form changes being saved?
    • Getting Started with Paperform
    • Appearance & Theming
      • How do I add or remove the 'X questions to go' message on the submit button?
      • Can I add a progress bar to my form?
      • Can I add GIFs as my background?
      • Can I change or edit the color of the placeholder text?
      • Can I change the font size of the multiple-choice question answers?
      • Can I change the font size beyond just H1 and H2?
      • Can I change the style of my pagination buttons?
      • Can I change the transparency on my background video?
      • Can I change transparency of the background image?
      • Can I create my own theme and use it across all my forms?
      • Can I edit my images?
      • Can I fully customize the language and wording of forms, including the UI & buttons?
      • Can I have a background video?
      • Can I customize typography?
      • Can I have different background images for each question?
      • Can I have multiple languages supported for one form?
      • Can I make a question or question group stick to the top of the page across sections and pages?
      • Can I update the answer text font color?
      • Can I remove the white background from my questions?
      • Can I style the submit button for the "One-at-a-time" form experience?
      • Can I use my own custom design on my form?
      • View how my form will display from a tablet or mobile device
      • How can I create auto-advance multi-step forms?
      • Do you support adding a table of contents to a form?
      • Does Paperform support non-English character translations and RTL languages for forms?
      • What size image should I use for the cover image?
      • How big should my form icon be?
      • How can I change color for the question fields in my form?
      • How can I change the background color?
      • How can I change the Active Color?
      • How can I change the colors on my form?
      • How do I add images to products?
      • How do I add placeholder or help text to guide my customers?
      • How do I change Address field wording to reflect how my country writes addresses?
      • How do I change the fonts in my form?
      • How do I put my questions side by side instead of one at a time?
      • How do I remove the asterisk from required questions?
      • How do I select a translation for a specific form?
      • How do I hide the total price on the submit and next page buttons?
      • How do I upload my Adobe Creative Cloud images to my form?
      • How do I use my Adobe Creative Cloud colours on my form?
      • How do I add a background image to my form?
      • Can I add numbers to the page buttons?
      • How do I add text to the pagination buttons?
      • How do I change the submit button wording and styling?
      • How do I add images to a form?
      • Why are some font characters not displaying correctly on my form?
      • What are Custom 1, 2, 3, and 4 in the Palette section under Theme & Appearance?
      • What can I do with custom CSS?
      • Which fonts does Paperform support?
      • What are the proper size and dimensions for the background image of a form?
      • Can I align images or have multiple images on one line?
      • Custom CSS Cheat Sheet
      • Custom CSS Selectors
      • One-at-a-time Mode Overview
      • Theme & Appearance Overview
    • Configuring Behavior
      • Can I disable the submit button?
      • Can I have logic applied to my questions while I have one-at-a-time mode turned on?
      • Can I hide the submit button?
      • Can I password-protect a form?
      • Can I personalize the form URL?
      • Can I select a default answer for my questions?
      • Can users upload more than one file at a time in a single question?
      • How can I calculate and setup group scoring or subsection scores?
      • How do I close or disable submissions on a form?
      • Can I use a captcha on my form?
      • Can I hide my form from search engines?
      • How do I make questions required or optional?
      • How do I save my form?
      • How do I setup a Custom Domain for my forms?
      • Can I drag and drop questions?
      • How can I move the submit button?
      • How can I calculate a score for my form based on respondents' answers?
      • Is there any way for multiple people to complete a form?
      • How do I insert page breaks and section breaks (pagination & question branching)?
      • Percent-encoding
      • Is it possible for respondents to save a partially completed form and come back to it later?
      • Why isn't the submit button appearing or working on my form?
      • Use your own S3 Bucket
      • Why aren't the questions on my form appearing in the View version?
      • Logic Guide
      • Pre-filling Guide
    • Field Types
      • Are calculations shown to the user?
      • Can a user filter dropdown options by typing?
      • Can a user type in their own price (for example, donation or pay-what-you-want)?
      • Can all questions and fields have a default answer?
      • How do I add an e-signature to my form?
      • Can I add additional inputs to a single question?
      • Can I add an image to any question?
      • Can I add or remove fields in the address question?
      • Can I change the format of a date question?
      • Can I check availability on and make bookings on multiple calendars?
      • Can I control how many columns multiple choice answers are spread across?
      • Can I display a scale horizontally on desktop and vertically on mobile?
      • Can I display a scale vertically?
      • Can I have two identical SKUs on the same form?
      • Can I hide the prices shown on each product?
      • Can I include a yes or no question?
      • Can I let customers buy more than one product or choose more than one subscription plan?
      • Can I let submitters choose multiple answers for a multiple-choice or dropdown question?
      • Can I select multiple dates using one date question?
      • Can I let the user type in their own answer for a multiple-choice or dropdown question?
      • Can I let users upload multiple images or files in one go?
      • Can I limit the number of options that can be chosen for a Dropdown question?
      • Can I limit or specify the number of digits allowed for the answer to a Number field?
      • Can I limit the number of options that can be chosen for a Multiple Choice?
      • Can I make a question for URLs?
      • Can I prevent double bookings when people make appointments?
      • How do I prevent users from entering decimals in a number field?
      • Can I require only dates in the past or future?
      • Can I require only "yes" to a yes or no question?
      • Can I limit the number of characters for a response?
      • Can I restrict which colors a submitter can pick with the color picker?
      • Can I restrict the country in the address question?
      • Can I set a description for each multiple-choice option (not just its option title)?
      • Can I change the placeholder of a Date question from "DD / MM / YYYY" to another format?
      • Can I show just a calendar for a date question?
      • Can I turn off image expansion when a product has an image?
      • Can I use answer piping to add answers to multiple-choice or dropdown questions?
      • Can Multiple Choice options have images?
      • Can my audience upload files to Paperform forms, and how do I make that happen?
      • Can users directly capture and upload a picture from their mobile device into a form?
      • Creating Terms & Conditions Questions
      • Do you have a scale question and how do I add it to my form?
      • What are the formatting options for phone numbers and can I validate them?
      • Can we force users to enter their email twice to confirm it?
      • For a time question, can I show the time as 24-hour time instead?
      • Can I customize how products are displayed?
      • How can I insert a checkbox?
      • How can I let respondents provide a rating?
      • How can I make a number field be formatted like a price?
      • How can I specify certain color swatches for the Color Picker field?
      • How do I add a Country field to my form?
      • How do I add a dropdown field to my form?
      • How do I add a long text question field quickly?
      • How do I add a matrix question?
      • How do I add a name question field quickly?
      • How do I add a number question to my form?
      • How do I add a phone number field to my form?
      • How do I add a question to my form?
      • How do I add a question with radio buttons quickly?
      • How do I add a rank question to my form?
      • How do I add a slider question?
      • How do I add a URL field?
      • How do I add a Yes/No question to my form?
      • How do I add multiple choice questions to my form?
      • How do I add or remove subscription plans?
      • How do I make the answer to a text question take up more than one line?
      • How does the address field work and how do I add one?
      • How does the color picker work and what does it look like?
      • Is Google Address Search available on address fields?
      • Is it possible to choose multiple countries in the country question?
      • How do I randomize the option order for a Multiple-Choice or Dropdown question?
      • Is there a way to show users a thumbnail of the image they uploaded?
      • What are date fields, and how do I use one?
      • What can I modify about an address question?
      • What do Time fields look like, and how do I add one to my form?
      • What is a hidden field?
      • What types of questions or fields does Paperform offer?
      • Can I restrict users to upload certain file types only?
      • Why are answers to the country question not the full country's name in submissions?
      • Will a user ever see a hidden field?
      • AI Calculations Guide
      • Appointments Guide
      • Calculations Cheat Sheet
• Results & Sharing
  • Analytics
    • How do I get analytics working on my embedded form?
    • Analytics aren't working properly on my form
    • Can I export my Paperform analytics?
    • How can I setup Google Tag Manager on my form?
    • How do I access Paperform Analytics?
    • How do I compare my results via date range?
    • How do I add a Google Ads conversion script to my form?
    • How do I set up custom analytics scripts?
    • How do I set up Meta Pixel (formerly Facebook Pixel)?
    • How do I set up Google Analytics?
    • AI Insights
    • Results and Reporting Guide
  • Embedding
    • Can I add a form as a popup on my site?
    • Can I change my form's width when embedding it as a popup?
    • Can I embed a form without the background?
    • Can I embed a payment form in a non-SSL page?
    • Can I embed my form in an email?
    • Can I speed up my embedded form's load time?
    • What is oEmbed and how can I use it with Paperform?
    • Embedded form JS API (draft)
    • How can I embed content on my forms?
    • How can I embed my form in a React app?
    • How do I embed a Paperform form in Webflow?
    • How do I embed my form with AMP?
    • How do I use the iFrame fallback method for embedding?
    • How do I embed a Paperform form to Squarespace?
    • Is the form mobile-friendly when it is embedded?
    • My dropdown question is cut off when embedded. How can I fix it?
    • Why doesn't my embedded form work?
    • Embedding Guide
  • Sharing
    • Can I share my form as a QR code?
    • Facebook is showing wrong or old information
    • How do I share my form on Facebook?
    • How do I share my form on Twitter?
    • How do I share my form?
    • How do I add a cover image to my form to display when it's shared on social platforms?
    • Is there a "Share" button to use for social media?
  • Submissions
    • Can I capture info besides answers, like IP address or the device type?
    • Can I disable storage of submissions on Paperform?
    • Can I export to Excel?
    • How are Drop-off questions calculated?
    • How can I create a unique ID for a submission?
    • How can I create a unique number for a submission?
    • How can I restrict submissions to one per user?
    • How can I share form results and get my data to others?
    • How can I tell where leads are coming from on my form?
    • How do I change the order of date values that display on my reports and submission summaries?
    • How do I delete submissions?
    • How do I split multiple question responses into separate columns?
    • How do I view a submitter's uploaded files?
    • How do I refund my customers from Paperform submissions?
    • How do I view and share Partial Submissions?
    • What action can I take to find duplicate submission entries?
    • When exporting form's results to CSV file can I use a semicolon rather than a comma?
    • Where is my submission data stored?
    • Why am I losing partial submissions?
    • Why is my respondent's signature image black?