How do I reactivate my subscription or reinstate my account?

If you don't have any active subscriptions, your account will remain dormant in our system. You can always reactivate your account if your trial has expired or your subscription was cancelled. Follow the steps below to learn how:

  1. On the Paperform Dashboard, click the avatar icon in the top right to access your Account Settings.
  2. In the left sidebar, select the "Billing" tab.

Platform

You can quickly reactivate your previous subscription here:

Reactivating your subscription

Or scroll down to choose a different subscription tier:

Selecting a new subscripion tier

Legacy

First, ensure you are in the correct Product tab: Paperform / Papersign / Stepper.

  1. Then click "Choose Plan and Reactivate". Check out the differences between our plans on the Pricing Page.

    Image of Billing page
  2. Follow the prompts to complete the billing and payment process.

That's it! Your subscription (and forms or documents) will be active once the payment has been processed successfully. Please get in touch with us at support@paperform.co if you have any questions.