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Where can I find and download my Paperform plan receipts?

Help Account Settings Billing & Payments

Billing & Payments

Are taxes included in my Paperform subscription payments?Can I customize my invoices and receipts?What payment methods can I use to pay for my Paperform subscription?How do I cancel my Paperform account?How are changes to my plan billed and charged; do I only pay the difference?How do I add a tax ID?How do I make changes to my Paperform plan?How do I reactivate or reinstate my account?How do I upgrade or downgrade my paid plan?In what currency are Paperform customer subscriptions and fees charged?Is it possible to have receipts sent to a different email address than mine?What is Paperform's refund policy?Where can I find and download my Paperform plan receipts?Where can I find Paperform's W9 form or tax information?

You can access, view, and download your Paperform Receipts via your Account Settings in the Paperform Dashboard:

  1. Go to your "Account Settings" via the avatar located at the top right of your Paperform Dashboard.

  2. Select the 'Billing' tab to the screen's left.

    Screenshot of Paperform's Account Settings - the Billing Settings.

  3. Scroll down to "Billing Portal" – a portal where you can manage your cards, billing address, tax IDs, or find and download your plan receipts.

    Screenshot of Paperform's Account Settings - the Billing Portal.

    To download a receipt, click on the "Billing Portal" and scroll to the billing history. Any business address, tax ID or other tax information that you entered could also be added to the invoice.

Please note that a Stripe receipt will be automatically issued to your billing email upon payment, but you can also access them in the dashboard.

If you can't find historic receipts, please go to https://paperform.co/account/receipts to view and download these.

You're also able to add your business info so that it appears on receipts. For more information about this article, see our article on customizing those receipts.

Related Articles

Are taxes included in my Paperform subscription payments?
Your invoices, which can be accessed via your account Billing Portal at https://paperform.co/account/billing > scroll down to the "Go to Billing Portal" button.
How are changes to my plan billed and charged; do I only pay the difference?
If you make a change to your paid Paperform subscription, you only pay the difference and don't forfeit any charges already made toward your subscription. This does not include cancellations, only changes in plan type and length.
Can I customize my invoices and receipts?
Paperform allows you to customize the details of future invoice receipts. To get started, navigate to your Billing Settings and click on the button labeled "Go to Billing Portal".