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How do I reactivate or reinstate my account?

Help Account Settings Billing & Payments

Billing & Payments

Are taxes included in my Paperform subscription payments?Can I customize my invoices and receipts?What payment methods can I use to pay for my Paperform subscription?How do I cancel my Paperform account?How are changes to my plan billed and charged; do I only pay the difference?How do I add a tax ID?How do I make changes to my Paperform plan?How do I reactivate or reinstate my account?How do I upgrade or downgrade my paid plan?In what currency are Paperform customer subscriptions and fees charged?Is it possible to have receipts sent to a different email address than mine?What is Paperform's refund policy?Where can I find and download my Paperform plan receipts?Where can I find Paperform's W9 form or tax information?

You can always reactivate your account if your trial has expired or your account was canceled. Follow the steps below to learn how:

  1. On the Paperform Dashboard, click on the avatar icon in the top right to access your Account Settings.
  2. In the left sidebar, select the "Billing" tab.
  3. Select your desired plan under "Manage your subscription." Check out the differences between our plans on the Pricing Page.
  4. Follow the prompts to complete the billing and payment process.

That's it! Your account (and forms) will be active once the payment has been processed successfully. Please get in touch with us at support@paperform.co if you have any questions.

Related Articles

How do I cancel my Paperform account?
You can cancel your Paperform account in your Account Settings. Paying customers are not able to suspend or pause their account, only to cancel and reactivate. Expired trial accounts can be reactivated at any time by upgrading to a paid account.
How do I change my trial plan?
Want to try out a different plan to the one you're on? Easy - just head to your account settings at https://paperform.co/account
What happens to my account and forms after my trial ends?
If your trial ends and you have not upgraded to a paid account, your forms will no longer be live to the public and you will not be able to create or edit your forms unless you upgrade to a paid account.
How long is Paperform's trial, and what do I have access to?
Paperform provides a 14 day, no credit card required, free trial which includes full access to all features for the plan you're trialing.