How do I reactivate my subscription or reinstate my account?

If you don't have any active subscriptions, your account will remain dormant in our system. You can always reactivate your account if your trial has expired or your subscription was cancelled. Follow the steps below to learn how:

On the Paperform Dashboard, click on the avatar icon in the top right to access your Account Settings.
In the left sidebar, select the "Billing" tab.
Select your desired product and plan under. Check out the differences between our plans on the Pricing Page.
Follow the prompts to complete the billing and payment process.

That's it! Your subscription (and forms) will be active once the payment has been processed successfully. Please get in touch with us at support@paperform.co if you have any questions.

How do I cancel my Subscription?

You can cancel your Paperform or Papersign subscriptions in your Account Settings. Paying customers are not able to suspend or pause their subscriptions, only to cancel and reactivate them. Expired trial subscriptions can be reactivated at any time by upgrading to a paid subscription.

How do I change my trial plan?

Want to try out a different plan to the one you're on? Easy - just head to your account settings at https://paperform.co/account

What happens to my account and forms after my trial ends?

If your trial ends and you have not upgraded to a paid account, your forms will no longer be live to the public and you will not be able to create or edit your forms unless you upgrade to a paid account.

How long is Paperform's trial, and what do I have access to?

Paperform provides a 14 day, no credit card required, free trial which includes full access to all features for the plan you're trialing.

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How do I reactivate my subscription or reinstate my account?

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