Sales Tax on Paperform Subscriptions

Paperform is classed as a Software as a Service company, and is required to assess applicable taxes as required by local laws. Depending on your company’s Billing Address, services sold by Paperform may be subject to tax.

We determine your tax jurisdiction by considering your Billing Address. If the country code is unavailable then taxes will not be calculated, however our checkout won’t let you complete your purchase without a valid address.

The Basics

  • Your Billing Address is used to determine the correct tax rate, if applicable.
  • Prices shown on our website do not include tax, and taxes are applied in the final stage of checkout once we have your Billing Address.
  • Your applicable tax rate will be shown at the final checkout when making a purchase, and will appear as a line item on your invoices.
  • Admins and Billing Contacts can review and update company address details by going to your Account Billing page and accessing the “Billing Portal”.

Tax Registration Numbers

Paperform collects tax registration Numbers associated with sales taxes such as Value Added Tax (VAT) or Sales Tax in certain countries to determine your status as a business or a consumer. The exact format and name depends on the country.

Depending on your jurisdiction, if your registered tax number is accepted by Paperform, you may be exempt from your local tax.

Admins and Billing Contacts can review and update company address by heading to https://paperform.co/account/billing and scrolling down to the "Go to Billing Portal" button. This button will only work if you have a paid subscription.

Billing Portal

The Billing Portal allows you to manage your cards, billing address, and tax IDs (VAT number). You can also see your billing history and download invoices and receipts.

Billing Address - VAT Details

Jurisdictions

Paperform is currently registered in a number of global jurisdictions. If you live in one of these regions, the applicable tax will be displayed in the checkout and on your invoices. While we may not yet be required to charge tax in your region, this may change in the future, so we recommend keeping your tax IDs up to date.

If you have specific questions, please reach out to support to speak with our billing team.

Request an exemption

If your company is tax exempt, please contact us at support+billing@paperform.co to provide your sales tax exemption certificate or use the in-app messenger chat on your Paperform dashboard (and mention you are requesting assistance with a sales tax exemption).

Related Articles

How do I add a Tax ID?
If you're a paying customer, we require you to provide a tax ID from your region. Here's how to add a tax ID.
Where can I find Paperform's W9 form or tax information?
Paperform is US based company, and we do provide W9 information on request. See our Trust Centre for more information at https://paperform.co/trust/
How are changes to my plan billed and charged; do I only pay the difference?
If you make a change to your paid Paperform subscription, you only pay the difference and don't forfeit any charges already made toward your subscription. This does not include cancellations, only changes in plan type and length.
What payment methods can I use to pay for my Paperform subscription?
You can make payment to purchase and continue to pay for a Paperform subscription plan by making payment with credit or debit card, Google Pay, or ACH, SEPA, iDEAL, and Bancontact bank transfers.