As per our Terms and Conditions, Paperform will only provide you with a refund if you are unable to use or access all or a material part of the Website or Services for a prolonged period as a result of a significant failure or defect in the technology. Where this occurs, we will provide you with a prorated refund.
A refund in accordance with this clause is your only remedy in the event of any downtime or defect in the technology. We will not be liable to you for any other compensation, including for business interruption or loss of business.
We will not provide a refund for any other reason, including but not limited to, your change of mind, claims of unused time, or your failure to cancel your Subscription with sufficient notice.