Paperform is classed as a Software as a Service company, and is required to assess applicable taxes as required by local laws. Depending on your company’s Billing Address, services sold by Paperform may be subject to tax.

We determine your tax jurisdiction by considering your Billing Address. If the country code is unavailable then taxes will not be calculated, however our checkout won’t let you complete your purchase without a valid address.

The Basics

• Your Billing Address is used to determine the correct tax rate, if applicable.
• Prices shown on our website do not include tax, and taxes are applied in the final stage of checkout once we have your Billing Address.
• Your applicable tax rate will be shown at the final checkout when making a purchase, and will appear as a line item on your invoices.
• Admins and Billing Contacts can review and update company address details by going to your Account Billing page and accessing the “Billing Portal”.

Tax Registration Numbers

Paperform collects tax registration Numbers associated with sales taxes such as Value Added Tax (VAT) or Sales Tax in certain countries to determine your status as a business or a consumer. The exact format and name depends on the country.

Depending on your jurisdiction, if your registered tax number is accepted by Paperform, you may be exempt from your local tax.

Admins and Billing Contacts can review and update company address by heading to https://paperform.co/account/billing and scrolling down to the "Go to Billing Portal" button. This button will only work if you have a paid subscription.

The Billing Portal allows you to manage your cards, billing address, and tax IDs (VAT number). You can also see your billing history and download invoices and receipts.

Jurisdictions

If you are located in a jurisdiction not listed below, Paperform will not charge you tax unless there is a change to tax law or other requirements that obligates us to do so.

U.S. sales tax

U.S. customers may be subject to state and local sales taxes. Your Billing Address will determine whether your subscription is subject to tax, and the applicable state and local tax rates. Sales tax charges will be included as a line item on your invoice.

State and local tax laws are constantly changing, so please contact support+billing@paperform.co if you would like to know in which states we actively assess sales tax. As tax laws continue to evolve, these jurisdictions may be subject to change.

United Kingdom (VAT)

Paperform is required to charge Value-added tax (VAT) on services provided to consumers in the United Kingdom. If you're using Paperform for business purposes and provide a valid VAT Number, you will not be charged VAT on subsequent invoices as the reverse charge mechanism applies.

Request an exemption

If your company is tax exempt, please contact us at support+billing@paperform.co to provide your sales tax exemption certificate or use the in-app messenger chat on your Paperform dashboard (and mention you are requesting assistance with a sales tax exemption).