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Facebook is showing wrong or old information

Help Results & Sharing Sharing

Sharing

Facebook is showing wrong or old informationHow do I share my form?How do I add a cover image to my form to display when it's shared on social platforms?

Are your Paperform form's share cover image and text still displaying the old info? That's a Facebook caching issue. Here's how to fix it:

  1. Go to https://developers.facebook.com/tools/debug/
  2. Enter in the form URL and hit "Debug"
  3. Check that your info is displaying correctly in the "When and how we last scraped the URL" is up to date. If it's not, then hit "Scrape Again" which is towards the top of the page:

This will find and update the most recent version. If you run into any issues, just let us know at support@paperform.co

Here's a YouTube video https://youtu.be/m7_mnxIM3vw?t=89 (start at 1:29 for the important stuff)