Facebook is showing wrong or old information

Are your form links showing inaccurate cover images & text on Facebook? Usually this is caused by Facebook caching an older version of your form, however, they provide a utility to resolve this issue yourself.

Here's how:

1. Navigate to the Facebook Debug Tool.
2. Enter the form URL in the field provided at the top of the page, and click "Debug" on the right.
3. Check that your form data is displayed correctly in the fields provided. If it's not, click the button labelled "Scrape Again" within the field "Time Scraped".
4. Navigate back to the location you initially found the issue, and refresh the page. Your new form data should now populate any relevant embedded URLs.

If you run into any issues, just let us know at support@paperform.co or via the Live Chat support widget on the bottom-right of your dashboard.