Why aren't the questions on my form appearing in the View version?

If fields on your form are visible on the editor but not the live view, there are a few reasons why this might be happening.

There are a handful of fields that are "Hidden" by default. These are:

• Hidden fields
• Calculation fields

If the field that's hidden isn't one of these types, there's usually a relatively straight-forward reason why your fields aren't showing

Calculation Fields

Calculation Fields can be hidden/ shown manually, or via Conditional Logic. They will appear hidden by default to perform their various tasks in the background of your form, but if you wish to make them visible the process is simple.

1. Navigate to your Calculation field and click on the field to display the Question Panel.

2. In the Question Panel, disable the toggle labeled "Hide this question".

   

3. (Optional) If you'd like to use Conditional Logic with this field, enable the toggle labeled "Question Visibility Logic" and refer to our Logic Guide for further information.

   

Question/ Section & Page Break Visibility Logic

If your fields or section/ page breaks contain Conditional Logic, it's important to make sure that those logic conditions can be satisfied. If the rules in your logic cannot be satisfied, anything those rules apply to will remain hidden regardless of how the form is answered.

For example:

If you have a question that relies on a Multiple Choice question being answered, but this option doesn't exist, this logic condition can never be satisfied.

Publish the Form

Clicking the publish button finalizes any changes you’ve made to your form, so if your changes are disappearing, this button may not have been clicked.

Gotchas

• An important thing to check when Section Breaks aren't showing is that any Page Breaks above them are also visible. Section Breaks are only activated on your form when the page they exist on is visible - therefore, if the page is hidden, so will the section breaks within it.

If you still aren't sure why your fields are hidden, feel free to reach out to us via live chat or email at support@paperform.co for further assistance.