Using the Editor

Topics

Appearance & Theming

Configuring Behavior

Field Types

Articles

Can I copy or drag a group of questions?

Yes, you can copy or reposition an entire group of questions in one action.

Can I edit my form as a draft before publishing it?

Paperform Publish Feature

Can I embed a calendar to my form?

Yes, you can! Check out our Appointment field.

Can I hyperlink a URL on my form?

You can easily hyperlink any URL on your form so that when a submitter clicks on it, it automatically opens the page in a new tab.

Can I move a question from one question group to another?

Click on the question, then click and drag the "move" icon (six dots) that appears to the left.

Can I put GIFs directly on my form?

You can add a GIF directly onto your form by uploading it as you would any other image file.

Can I quickly add a question for my survey?

You can quickly add a survey question by using the "/Likert" or "/NPS" commands.

Do you offer rich text formatting on forms?

Yes, there are a variety of common options available, such as bold, heading, hyperlinks, among others.

Getting Started with Paperform

From zero to hero on Paperform.

How do I add a question group?

A group is created when multiple questions are separated from your other questions by things like blank space, section or page breaks, text, images, and videos.

How do I add a video to my form?

You can add videos to your form using the "Add Video" button on your form editor, or alternatively via the slash command "/video".

How do I adjust the size of images on my form?

Select the first icon in the formatting bar for full width. Click the second icon for content width, and drag the bottom-right corner to resize further.

How do I configure a question or field?

Configure any question or field by selecting the question, on the configuration panel

How do I duplicate a question?

You can duplicate a question by selecting "duplicate" in the menu that appears to the left of any question.

How do I embed Google Maps in my form?

You can embed Google Maps on your forms using Custom HTML code blocks. Please note that this feature is exclusively available with specific pricing plans.

How do I link to my email address in a form?

You can link an email address in a form so that when respondents click on it, it automatically opens a new email window in their email client.

How do I merge two groups of questions?

Move a group by selecting the drag icon (six dots) and drag it on top of another group. Release to merge them.

How do I repeat groups of questions?

Set up groups of fields that can repeat by allowing your respondent to select "Add another" or entering a set quantity.

How do I roll back or revert to a previous version of my form?

In the top-right corner of the form editor, click the arrow button next to the "Publish" button followed by "Versions".

How do I separate a group of questions into less or individual questions?

Hover over the center between two questions in the same group and click "split".

If I delete a question group, are all the questions inside the group deleted?

Yes, but you can undo this with Ctrl+Z/⌘+Z or by reverting to a previous version of the form.

If I duplicate a question or question group, will the settings be copied over?

Duplicating a question creates an exact copy of the title, help text, and configuration. Only the default pre-fill key and product SKUs will change.

Is there a size limit to the images I'm adding to my form?

Images displayed on your form (excluding file uploads) are limited to a maximum file size of 6 MB.

Which video hosting sites are supported for direct video embeds?

You can embed videos directly on your form that are hosted by YouTube, Vimeo, Loom, or Wistia.

Why aren't my form changes being saved?

The most common reason for this happening is that you have multiple tabs or windows open for the form editor.

Why isn't my image saving?

Your image may not have fully uploaded before you left the page.

All Solutions

Products

Solutions

All Solutions

Integrations

Resources

Need Help?

Topics

Articles