Articles

Can I remove the white background from my questions?
Yes, you can toggle Has background and shadow off for your form by going to Theme → UI Elements → Questions.
Can I add a progress bar to my form?
You can add a progress bar in Theme → UI Elements → Pagination Buttons → Pagination Style → and choose Progress Bar
Can I add numbers to the page buttons?
You can add numbers to your pagination buttons in the Theme settings.
Can I align images or have multiple images on one line?
We don't support more than one image per line, or the alignment of images for forms.
Can I change or edit the color of the placeholder text?
Changing the color of placeholder text is only possible using custom CSS on our Agency plan.
Can I change the font size beyond just H1 and H2?
On Pro and Agency, you can add a custom font style to your form and apply it to specific text.
Can I change the font size of the multiple-choice question answers?
It is not possible to change the font size of Multiple Choice options without using custom CSS. Custom CSS is available only on our Agency plan.
Can I change the style of my pagination buttons?
You can change the styling of your form's pagination buttons under Theme → UI Elements → Pagination Buttons.
Can I change the transparency on my background video?
You can adjust the transparency of your background video within Theme → UI Elements → Background by modifying the Overlay Color.
Can I change transparency of the background image?
You can adjust the transparency of your background image within Theme → UI Elements → Background by modifying the Overlay Color.
Can I create my own theme and use it across all my forms?
You can use your own theme across all your forms.
Can I customize typography?
On Pro and Agency, you can create a Custom Style and apply it to text on your form.
Can I edit my images?
Paperform provides tools to edit your uploaded images within the form editor. You can find the option for editing images by first uploading your image, and then select the pencil icon from the styling toolbar.
Can I fully customize the language and wording of forms, including the UI & buttons?
You can create, edit, and manage all of your translations under Account Settings → Translations. You can then apply these to forms from the Theme Settings.
Can I set the question background to transparent?
You can change the background and shadow of questions by navigating to Theme → UI Elements → Questions.
Can I style the submit button on guided mode?
When using Guided Mode, you can only change the color of the Submit Button by changing the Active Color under Theme. There are a number of other configuration options available under Theme → UI Elements → Submit Button.
Can I update the answer text font color?
You can change the font color of typed answers under Theme → Typography → Answers.
Custom CSS Class Names
Various classes are available for targeting questions and their blocks using Custom CSS on Agency.
Does Paperform support non-English character translations and RTL languages for forms?
Yes, Paperform provides non-English and RTL language support for forms through translations.
Guided Mode Overview
This guide is a comprehensive look at the settings and behavior of Guided Mode. Guided Mode lets you create forms and surveys that display one question at a time, making your forms more conversational and giving submitters a more closely guided experience.
How big should my form icon be?
The icon for your form should be at least 512 x 512 pixels.
How can I change color for the question fields in my form?
Change the color of the question box with custom CSS or remove the background and shadow to match your color palette.
How can I change the Active Color?
You can change the Active Color in your Theme Settings.
How can I change the background color?
You can change your background color in Theme Settings.
How can I change the colors on my form?
You can change the colors of your form in the Theme menu.
How can I create auto-advance multi-step forms?
Guided Mode allows you to create forms that display one question at a time and automatically turn the page after each question is answered.
How do I add a background image to my form?
Go to Theme → UI Elements → Background and upload an image.
How do I add images to a form?
On a blank line, type "/image" and select "Image" from the popup menu, or click "Add picture."
How do I add images to products?
To add showcase images to products, click the Configure cog → Products → Add images +
How do I add or remove the 'X questions to go' message on the submit button?
From the form editor, go to Theme → UI Elements → Submit button and toggle the 'Displays "X questions to go" message' on or off.
How do I add placeholder or help text to guide my customers?
You can add descriptive help text either in the description of the question or as placeholder text in your question's configuration settings.
How do I add text to the pagination buttons?
We don't support adding text to the page buttons, but it can be achieved using custom CSS.
How do I change Address field wording to reflect how my country writes addresses?
You can change the language for the Address sub-fields by creating a custom translation under Theme → Translations.
How do I change the fonts in my form?
Navigate to Theme → Typography in your form editor to manage the fonts displayed on your form.
How do I change the submit button wording and styling?
You can change the wording and the styling of the Submit Button under Theme (waterdrop icon) → UI Elements → Submit Button in the form editor.
How do I hide the total price on the submit and next page buttons?
Total price will be displayed by default in the submit and next page buttons. Either or both can be toggled off under Theme → UI Elements.
How do I put my questions side by side instead of one at a time?
You can place questions into columns of two at a time by going to each question configuration and toggling on Make one of two columns.
How do I remove the asterisk from required questions?
This can be disabled by navigating to the Theme Editor → UI Elements → Questions, and toggling off Required questions are indicated with an asterisk (*).
How do I select a translation for a specific form?
Once you've created your translation in your Accounts Settings, you can select a translation for each specific form.
How do I upload my Adobe Creative Cloud images to my form?
You can add these images by using one of a couple methods: adding an image from the editor options or using slash commands.
How do I use my Adobe Creative Cloud colours on my form?
You can connect your Adobe® Creative Cloud Libraries to your Paperform account, and your colors may be selected by heading to Theme Editor.
Theme Overview
A comprehensive look at how you can change your form’s design, look, and feel.
What are Color 1, 2, 3, 4 in the Palette section of Theme?
Custom colors are a palette of colors you can choose and then use across your form without having to remember the colors you set initially.
What are the proper size and dimensions for the background image of a form?
To ensure the best quality across all devices, we recommend images are at least 1500 to 2500 pixels wide.
What can I do with custom CSS?
Custom CSS provides fine-grained control over the styling on the page, including spacing, alignment, positioning, and lots more!
Which fonts does Paperform support?
We currently support Google Fonts, as well as other fonts you'd like to implement using Custom CSS.
Why are some font characters not displaying correctly on my form?
By default, forms don't load additional character subsets from Google Fonts required for languages other than English. You can manually enable these character subsets by using a Custom Translation on your forms.