Free Form Templates → Complaints & Grievances

Complaints & Grievances Form Templates

Every organization needs a clear, accessible way to receive and document complaints, grievances, and disputes. Our professionally designed complaint form templates help you create transparent channels for customers, employees, and stakeholders to voice concerns while ensuring proper documentation and accountability.

Whether you're managing customer service complaints, workplace grievance procedures, HR disputes, or general feedback escalations, these templates streamline the entire process from submission to resolution. Each template is built to capture essential details including incident descriptions, supporting evidence, contact information, and desired outcomes.

Paperform's complaint templates work for businesses of all sizes, HR departments, local councils, educational institutions, and non-profit organizations. Our intuitive form builder lets you customize fields to match your specific complaint handling procedures and compliance requirements.

Key features include:

• Conditional logic to route different complaint types appropriately
• File upload fields for supporting documentation and evidence
• eSignatures through Papersign for formal acknowledgment
• Automated workflows with Stepper to notify relevant departments
• Secure data collection with encryption and compliance standards
• Email notifications to keep complainants informed of progress

Create a professional, accessible complaints process that demonstrates your commitment to accountability and continuous improvement. Start with a template and customize it to fit your organization's grievance procedures in minutes.