If respondents ever need to rate e quality of service or demonstrate how much they like a product, you can use a rating question to collect that crucial information that enables you to pinpoint where you need improvement and when you’re already doing an amazing job.
How do I add a rating question to my form?
Using slash commands
In the editor and outside of any questions or groups, type /rating and select the rating question.
Without using slash commands
In the editor, select “Add questions” to the left of a blank line outside any questions or groups.
Change the type of the question to “rating” (the default is “text”).
What options are available to customize the rating?
Icons
Heart
Star
Thumbs Up
Users
Custom
With the custom option, you can upload your own images that help brand the experience: one for when not selected and one for when selected.
For example, if you used our built-in star icon and a respondent chose 4/5 stars, 4 of the stars would be filled in (”selected”) and 1 star would not be filled in (”not selected”).
Numerical rating
You can choose any number between 1 and 10, inclusive.