Pharmacy Prescription Refill App - Senior User Research

Senior User Research for Prescription Refill App

Understanding the unique needs of senior users is critical when designing healthcare technology. This Senior User Research Form helps UX teams gather detailed insights about how older adults interact with pharmacy apps, their accessibility requirements, and the role family caregivers play in medication management.

Whether you're developing a new prescription refill app or improving an existing one, this template helps you collect essential feedback on medication reminder preferences, visual accessibility needs, and family caregiver involvement patterns.

Who should use this form?

This research form is ideal for:

• UX researchers conducting user interviews with senior populations
• Product managers in digital health and pharmacy tech
• Healthcare app developers building medication management tools
• Pharmacy chains modernizing their digital services
• Healthcare consultants advising on senior-friendly design

What makes this template valuable?

The form is structured to capture both quantitative and qualitative insights across key areas that impact senior user experience: technology comfort levels, visual and cognitive accessibility needs, medication management habits, reminder preferences, and caregiver dynamics. It balances demographic screening with open-ended questions that reveal deeper behavioral patterns.

By using Paperform, you can create a welcoming, accessible research experience that reflects the empathy you want to bring to your final product. The form's clean, readable design can be customized with larger fonts and high-contrast themes to make participation easier for senior users.

Once responses are collected, connect this form to tools like Airtable or Google Sheets for analysis, or use Paperform's AI Insights to quickly identify common themes around readability challenges, reminder preferences, and caregiver involvement patterns.

For teams running ongoing research programs, Stepper can automate follow-up workflows—like scheduling video interviews with qualified participants, sending thank-you incentives, or flagging high-priority accessibility concerns for immediate review.

This template demonstrates how Paperform supports sensitive, human-centered research in healthcare contexts, helping you build products that truly serve the needs of senior users and their families.