Employee Assistance Program Mental Health Survey

Measure and improve your Employee Assistance Program with targeted mental health feedback

Employee Assistance Programs (EAPs) are a critical component of workplace wellness, providing mental health support, counseling services, and crisis intervention for employees facing personal or work-related challenges. However, understanding whether your EAP is truly meeting employee needs requires regular, confidential feedback.

This Employee Assistance Program Mental Health Survey template helps HR departments, benefits managers, and wellness coordinators gather honest insights about counselor availability, session confidentiality, workplace issue resolution support, and the effectiveness of crisis intervention services. With Paperform, you can create a completely anonymous survey that encourages candid responses while maintaining the professional appearance employees expect from their organization.

Why feedback matters for EAP effectiveness

Mental health services are only effective when employees feel comfortable using them. This survey template covers the critical touchpoints of the EAP experience—from initial access and scheduling to the quality of counseling sessions and follow-up support. By collecting regular feedback, you can identify gaps in service delivery, adjust provider contracts, and demonstrate the ROI of your mental health benefits to leadership.

Built for confidential, anonymous responses

Trust is everything when surveying employees about mental health services. This template is designed for completely anonymous submission, with no personally identifiable information required. Paperform's clean, professional interface reassures participants that their feedback is safe, while conditional logic ensures the survey adapts based on whether employees have used EAP services or not.

Automate insights with AI and integrations

Once responses start coming in, use Paperform's AI Insights to automatically identify themes, satisfaction trends, and areas needing attention across hundreds of responses. You can also connect this survey to your HRIS, Slack for real-time notifications, or Google Sheets for ongoing analysis. If you want to trigger follow-up actions—like alerting your EAP provider when satisfaction scores drop below a threshold—connect to Stepper to build automated workflows that keep your program responsive and accountable.

Perfect for HR teams, benefits managers, and wellness coordinators

Whether you're conducting an annual EAP evaluation, responding to employee concerns, or preparing for benefits renewal season, this template gives you a professional, ready-to-deploy survey that collects the insights you need to make data-driven decisions about mental health support. Trusted by organizations that take employee wellbeing seriously, Paperform helps you build surveys that employees actually want to complete.