Virtual Assistant Service Feedback Form

Professional Virtual Assistant Performance Evaluation Made Simple

Whether you're a busy entrepreneur, small business owner, or executive working with a virtual assistant, regular performance feedback is essential for maintaining a productive working relationship. This Virtual Assistant Service Feedback Form helps you provide structured, actionable feedback on task completion quality, communication responsiveness, and initiative level—the three pillars of exceptional VA performance.

Why Virtual Assistant Performance Reviews Matter

Virtual assistants are the backbone of modern remote work. They handle everything from email management and calendar scheduling to customer service, social media, and project coordination. But because VAs work remotely, it's easy for expectations to drift or for small issues to compound over time. Regular feedback ensures:

• Clear expectations: Your VA knows exactly what's working and where to improve
• Stronger relationships: Structured feedback prevents misunderstandings and builds trust
• Better results: Continuous improvement leads to higher quality output and better business outcomes
• Professional development: VAs who receive regular feedback can refine their skills and grow their careers

What This Virtual Assistant Feedback Form Covers

This template is designed specifically for evaluating virtual assistant services across the areas that matter most:

Task Completion Quality

Rate how thoroughly your VA completes assignments, their attention to detail, accuracy of work, and ability to follow instructions. This section helps you assess whether deliverables meet your standards and identifies areas where additional training or clarification might be needed.

Communication & Responsiveness

Evaluate how quickly your VA responds to messages, how clearly they communicate, and whether they proactively update you on progress. Strong communication is the foundation of any successful remote working relationship, and this section helps ensure you're both on the same page.

Initiative & Problem-Solving

Assess whether your VA takes ownership of their work, suggests improvements, anticipates needs, and solves problems independently. The best virtual assistants don't just complete tasks—they actively look for ways to make your life easier.

Perfect for Multiple Industries & Use Cases

This virtual assistant evaluation form works beautifully for:

• Entrepreneurs & solopreneurs managing administrative VAs
• Marketing agencies working with social media or content VAs
• Consulting firms utilizing research and project coordination VAs
• E-commerce businesses with customer service and operations VAs
• Real estate professionals employing transaction coordination VAs
• Healthcare practices with scheduling and administrative support VAs
• Legal practices using paralegal or administrative VAs
• Coaching & consulting businesses with client onboarding VAs

Turn Feedback Into Actionable Workflow Improvements

With Paperform's powerful integrations and Stepper workflow automation (stepper.io), you can do more than just collect feedback—you can act on it automatically:

• Send completed evaluations directly to your VA via email with personalized success messages
• Route feedback to your HR system or project management tools like Notion, Asana, or Monday.com
• Trigger automatic performance review meetings when scores fall below a certain threshold
• Store all feedback in Google Sheets or Airtable for long-term performance tracking
• Create custom workflows that notify managers when exceptional performance is noted

Built for Professional Service Providers

Whether you manage one virtual assistant or coordinate an entire team of remote support staff, Paperform makes it easy to standardize your evaluation process. The form is fully customizable—adjust rating scales, add industry-specific questions, include space for project-specific feedback, or incorporate your company branding with custom colors, fonts, and logos.

You can embed the form directly on your internal HR portal, share it via a simple link, or send it on a recurring schedule using your favorite email tool. With conditional logic, you can even show different follow-up questions based on rating scores—for example, asking "What can we do to improve?" when someone rates communication as below satisfactory.

Trusted by Growing Businesses Worldwide

Paperform is trusted by over 500,000 teams worldwide for forms that need to look professional, work seamlessly, and integrate with the tools you already use. As a SOC 2 Type II and GDPR compliant platform, your feedback data stays secure while remaining easily accessible for performance management and development planning.

Ready to elevate your virtual assistant management? Start collecting structured, actionable feedback today and watch your remote working relationships flourish.