Streaming Service Content Satisfaction Survey

Why use a streaming service content satisfaction form?

Understanding your viewers' experience is critical for any streaming platform. Whether you're a major streaming service, niche content provider, or emerging video platform, this streaming service content satisfaction survey helps you capture the insights you need to improve content offerings, refine recommendation algorithms, and deliver a better viewing experience.

This template is designed specifically for streaming platforms that want to go beyond simple star ratings. It collects genre-specific feedback, evaluates recommendation effectiveness, assesses interface usability, and identifies content gaps—giving you actionable data to drive content strategy and platform improvements.

What you can do with this template

With Paperform's streaming service content satisfaction form, you can:

• Capture detailed genre-specific ratings to understand which content categories resonate most with your audience
• Evaluate recommendation algorithm effectiveness to see if your personalization engine is actually helping viewers discover content they love
• Assess interface usability across different devices and identify friction points in the user experience
• Identify content gaps and wish-list items to inform your content acquisition and production strategy
• Segment feedback by viewing habits to understand different user personas and their unique needs

The form uses conditional logic to show relevant follow-up questions based on user responses, creating a personalized survey experience that doesn't feel overwhelming. Responses flow into your analytics tools, CRM, or spreadsheets automatically, and you can use AI Insights to quickly identify trends and themes across hundreds of responses.

Perfect for streaming platforms and media teams

This template is ideal for:

• Streaming service product managers who need regular pulse checks on content and platform performance
• Content strategists looking to identify which genres, formats, and titles to prioritize
• UX designers evaluating interface improvements and testing new features
• Marketing teams understanding audience preferences for campaign planning and messaging
• Customer success teams tracking satisfaction metrics and identifying at-risk subscribers

Whether you're a subscription video platform, free ad-supported service, niche streaming channel, or media company testing a new streaming offering, this form gives you the structured feedback you need to compete in an increasingly crowded market.

Integrate with your streaming tech stack

Paperform works seamlessly with the tools streaming teams already use. Send feedback directly to Airtable, Google Sheets, or your data warehouse for analysis. Push satisfaction scores to your CRM or customer data platform to trigger retention campaigns. Use Stepper (stepper.io) to automatically route negative feedback to your support team or flag content gap suggestions for your programming team.

With SOC 2 Type II compliance, Paperform ensures your viewer data stays secure while giving you the flexibility to customize the form to match your brand identity—from fonts and colors to background images and custom domains.

Start understanding what your viewers really think and turn feedback into your competitive advantage with Paperform's streaming service content satisfaction survey.