HR Recruitment Platform Candidate Experience Research

Optimize Your Recruitment Platform with Real Candidate Feedback

Understanding the candidate experience is critical to building a recruitment platform that actually works. This HR recruitment platform candidate experience research form helps you uncover friction points, communication gaps, and usability issues that might be costing you qualified applicants.

Why Candidate Experience Research Matters

Today's job seekers have high expectations. A clunky application process, poor mobile experience, or confusing communication can send top talent straight to your competitors. This research template is designed for HR tech companies, recruitment software providers, staffing platforms, and talent acquisition teams who need to understand exactly where candidates are struggling.

What This Template Captures

This form goes beyond simple satisfaction scores to dig into the real barriers candidates face:

• Application completion challenges: Identify where candidates drop off, what fields cause confusion, and which technical issues block submissions
• Communication preferences: Learn how candidates want to hear from you—frequency, channels, and content expectations
• Mobile usability feedback: Understand the mobile experience from the candidate's perspective, including navigation, load times, and form functionality
• Overall experience ratings: Collect NPS-style metrics alongside qualitative insights

Built for Product Teams and UX Researchers

Whether you're a product manager at an ATS provider, a UX researcher at a recruitment startup, or an HR operations lead evaluating your current platform, this template gives you structured, actionable data. The conditional logic surfaces different questions based on whether candidates completed their application, ensuring you capture insights from both successful applicants and those who abandoned the process.

Turn Insights into Action with Paperform + Stepper

Collecting feedback is just the beginning. Connect this form to Stepper to automatically route critical usability issues to your product backlog, send NPS detractors to your customer success team, or compile weekly research summaries in Notion or Airtable. Use Paperform's native AI Insights to identify patterns across hundreds of responses without manual analysis.

Professional, On-Brand Research Forms

Unlike generic survey tools, Paperform lets you customize every visual element to match your brand. Create a research experience that feels cohesive with your product, increasing trust and completion rates. Choose between multi-page flows for longer research sessions or Guided Mode for mobile-first, conversational interviews.