Event Registration Platform Organizer Experience Study

Running events requires juggling countless moving parts—and your registration platform should make life easier, not harder. This Event Registration Platform Organizer Experience Study template helps you gather deep, actionable insights from event organizers about their current workflows, pain points, and feature needs.

Whether you're a product team building event software, a UX researcher studying organizer behavior, or an agency optimizing event experiences, this template guides you through a structured interview that covers the full event lifecycle: from initial setup and attendee management to check-in day chaos and post-event reporting.

The form explores critical workflow touchpoints including registration configuration, ticketing complexity, attendee data management, communication tools, on-site check-in efficiency, real-time reporting needs, and integration requirements with tools like CRMs and marketing platforms.

Paperform makes this research process seamless with conditional logic that adapts questions based on event type and platform usage, ensuring you gather relevant insights without overwhelming participants. The doc-style editor lets you create an on-brand, professional research experience that encourages thoughtful responses.

After collecting responses, use AI Insights to automatically identify common themes, pain points, and feature requests across multiple organizers—transforming hours of manual analysis into clear, actionable findings. For research teams running ongoing studies, connect responses to Stepper workflows that automatically tag participants for follow-up interviews, sync findings to Notion or Airtable, and notify your team when high-priority insights emerge.

This template is perfect for SaaS product teams, UX researchers, event platform vendors, and agencies working to understand and improve the organizer experience.