Security Services Vendor Performance Evaluation Form

Security is a critical investment for any business, and choosing the right security services vendor can make the difference between peace of mind and preventable incidents. This Security Services Vendor Performance Evaluation Form helps facility managers, operations directors, and procurement teams systematically assess security providers across the metrics that matter most: response times, patrol effectiveness, staff qualifications, and technology capabilities.

Whether you're conducting quarterly reviews of your current security partner or comparing multiple vendors during a procurement cycle, this template streamlines the evaluation process into a single, comprehensive assessment. By collecting structured data on incident response, patrol completion rates, training certifications, and system integration capabilities, you can make evidence-based decisions about vendor performance and contract renewals.

The form captures both quantitative metrics—like average response times and patrol completion percentages—and qualitative feedback on professionalism, communication, and problem resolution. This balanced approach ensures you're evaluating not just what vendors deliver on paper, but how they perform in real-world situations when your people and assets are on the line.

Built for facility managers, security directors, property management firms, corporate real estate teams, and procurement specialists across industries including commercial real estate, healthcare facilities, educational institutions, retail operations, and manufacturing sites, this template adapts to your specific security requirements and evaluation criteria.

Once submitted, you can use Stepper to automatically route evaluations to procurement teams, trigger vendor follow-up communications, update vendor scorecards in your CRM or project management system, and schedule review meetings based on performance thresholds. This keeps your security vendor management process running smoothly without manual coordination.

Paperform's calculation fields let you build custom scoring systems that weight different performance areas according to your priorities, while conditional logic ensures evaluators only see relevant follow-up questions based on their responses. The result is a professional, efficient vendor evaluation process that helps you maintain the highest security standards for your organization.