Understanding the student housing experience is critical for universities looking to improve accommodation services, streamline application processes, and create better roommate matches. This Campus Housing Research & Roommate Matching Survey helps housing departments, UX researchers, and student services teams gather valuable insights directly from students about their housing journey.
This comprehensive user research form explores three key areas of the student housing experience:
Roommate Matching & Preferences: Discover how students currently find roommates, what matching criteria matter most, and whether existing matching systems meet their needs. Understanding these preferences helps improve compatibility algorithms and reduces roommate conflicts.
Accommodation Request Workflows: Identify pain points in requesting accessible accommodations, special housing needs, or room changes. This feedback helps streamline workflows and ensure all students can easily access the housing support they need.
Lease Documentation Clarity: Assess whether housing contracts, terms of service, and lease documents are clear, accessible, and understandable. Poor documentation clarity leads to confusion, disputes, and student frustration—this research helps you fix those gaps.
This template is designed for:
Built with Paperform's intuitive doc-style editor, this template combines open-ended questions with structured rating scales to capture both quantitative data and rich qualitative insights. Conditional logic ensures students only see questions relevant to their experience, while the modern, on-brand design encourages higher completion rates.
Once responses start coming in, use Paperform's AI Insights to automatically summarize common themes, identify pain points, and generate actionable recommendations—no manual spreadsheet analysis required. Export your data to Airtable, Google Sheets, or your favorite research tools via native integrations, or use Stepper to trigger follow-up interview scheduling workflows for students who volunteer for deeper conversations.
Whether you're improving an existing housing platform or designing a new one from scratch, this template gives you the student-centered insights you need to build better accommodation experiences.
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