The following information is for users on the Platform only. This does not apply to legacy users.
Paperform Platform plans include generous limits out of the box, but a few things can be extended with an add-on if you need more capacity.
Find a full breakdown of what’s available to add on on our pricing page here.
Here is what's available to add on in each tier:
Free
No add-ons are available on the Free plan. If you need more than the included limits, you'll need to upgrade to Pro or Business.
Pro and Business
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Custom domains
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Extra automation credits
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Google Address Search
For more information on what automation credits are, check out our help document here.
Enterprise — Custom pricing
Limits and add-ons are tailored to your contract. Reach out to our Enterprise team to discuss what we have to offer.
How add-on billing works
Add-ons fall into two types, and they're billed differently:
- Feature add-ons — unlock a capability, like a custom domain or Google Address Search.
- Usage add-ons — raise a usage cap over time, like extra automation credits.
Removing an add-on (either type): takes effect at the end of your current usage period. You keep the higher limit or feature until then — no partial refund for the time remaining.
Adding a feature add-on: takes effect immediately, and you're charged a prorated amount for the time left in your billing period.
Adding a usage add-on: takes effect immediately, but it's billed differently — you pay for the full period rather than a prorated amount:
- On a monthly plan, you're charged for the full month regardless of when in the month you add it. The higher cap applies for the rest of that month, then renews normally.
- On an annual plan, you're charged for the current month plus the remaining months left on your annual plan — again, not prorated for partial months.
Example: Say your annual plan renews every January 1st, and you add a usage add-on on June 15th. You'd be charged for June plus the 6 remaining months through December — 7 months total. If you then cancel on August 20th, the add-on stays active through August (the end of that usage period) and comes off on September 1st. You'd be credited for the 4 unused months (September–December) — but not for August, since that usage period had already started.