Vendor Maintenance Performance Evaluation Form

Evaluating vendor maintenance performance shouldn't require spreadsheets, email chains, and guesswork. This Vendor Maintenance Performance Evaluation Form gives facilities managers, property managers, and operations teams a structured way to assess maintenance contractors against service level agreements (SLAs), track response times, evaluate work quality, and make data-driven contract renewal decisions.

Whether you're managing building maintenance, HVAC servicing, landscaping, cleaning, security, or specialty trades, this template helps you capture consistent performance metrics across all your vendor relationships. Rate vendors on key criteria including responsiveness, technical competency, communication, safety compliance, and value for money—then use the results to inform renewal negotiations or vendor changes.

Why facilities and property managers trust Paperform: With conditional logic built in, this form adapts based on your responses—showing relevant follow-up questions only when needed. Submissions flow automatically to your operations dashboard, and you can connect the form to Stepper to trigger automated workflows like sending performance summaries to vendors, flagging underperforming contractors for review, or routing renewal recommendations to procurement teams.

Perfect for commercial property managers, facilities directors, maintenance supervisors, HOAs, schools, healthcare facilities, and any organization managing multiple service vendors. Keep your contractors accountable, maintain high service standards, and build a performance history that supports smarter vendor selection and contract management over time.