Running a remote or hybrid team? Understanding how well your remote work software actually performs in the hands of your users is critical to productivity, satisfaction and retention. This Remote Work Software User Experience Survey template helps you gather targeted feedback on every aspect of your remote collaboration platform—from video call reliability to mobile app performance to the real impact on team collaboration.

Built for product managers, IT teams, customer success leaders and SaaS companies, this survey captures both quantitative ratings and qualitative insights across the features that matter most: video conferencing stability, screen sharing quality, chat functionality, integrations with the tools your team already uses, and how the platform affects day-to-day collaboration.

With Paperform, you can deploy this survey in minutes and route responses directly into your product roadmap tools, CRM or Slack via Stepper workflows, so feedback turns into action without manual copy-paste. Use conditional logic to ask follow-up questions based on low ratings, and leverage AI Insights to summarise hundreds of responses into clear themes and priorities for your next sprint.

Whether you're evaluating your current remote work stack, onboarding a new tool, or gathering voice-of-customer data to improve your own SaaS product, this template gives you a structured, professional way to measure what's working—and what's not—so you can make data-driven decisions that improve the remote work experience for everyone on your team.