Recruitment Agency Hiring Manager Feedback Form

Strengthen Your Recruitment Partnerships with Strategic Hiring Manager Feedback

For recruitment agencies and staffing firms, understanding how hiring managers evaluate your service is essential to refining your candidate pipeline, improving communication, and winning repeat business. This Recruitment Agency Hiring Manager Feedback Form helps you capture detailed insights on candidate quality, placement speed, and recruiter performance—so you can demonstrate value, address concerns proactively, and build long-term client relationships.

Why Hiring Manager Feedback Matters for Recruitment Agencies

Recruitment is a relationship business. While placements and time-to-fill are important metrics, the real measure of success is whether your clients feel supported, informed, and confident in the candidates you present. Regular feedback from hiring managers helps you:

• Improve candidate screening and matching: Learn which skills, experience levels, and cultural fit factors matter most to each client, so you can refine your sourcing strategy.
• Optimize communication and responsiveness: Understand whether your recruiters are providing the right level of updates, answering questions promptly, and setting realistic expectations.
• Benchmark your performance: Track time-to-fill satisfaction, candidate quality ratings, and overall service experience across clients and roles to identify trends and areas for improvement.
• Strengthen client retention: Proactively addressing feedback shows hiring managers that you're committed to continuous improvement and partnership, not just transactional placements.

This form template is designed specifically for recruitment agencies, staffing firms, and talent acquisition teams working with corporate clients, helping you gather actionable insights after each placement or recruiting engagement.

What's Included in This Hiring Manager Feedback Form

This template captures the full spectrum of hiring manager experience, from initial contact through to candidate presentation and hiring outcomes:

• Client and role context: Capture the hiring manager's name, company, department, and the position you recruited for, so feedback is tied to specific engagements.
• Candidate quality assessment: Ask hiring managers to rate the overall quality of candidates presented, relevance of skills and experience, and cultural fit with their team.
• Time-to-fill evaluation: Collect feedback on whether the recruitment timeline met expectations, how quickly candidates were presented, and whether speed impacted candidate quality.
• Recruiter communication and support: Measure responsiveness, clarity of updates, understanding of role requirements, and professionalism of your recruiting team.
• Hiring outcome and placement satisfaction: Understand whether a candidate was hired, and if so, how satisfied the hiring manager is with the final placement.
• Areas for improvement and open feedback: Give hiring managers space to share constructive criticism, highlight what went well, and suggest ways your agency can improve future engagements.

The form uses a mix of rating scales, multiple-choice questions, and open text fields to balance quantitative benchmarking with qualitative insights, giving you both hard data and rich context.

How Recruitment Agencies Use This Form

Staffing firms and recruitment agencies send this form after each placement or completed search, making it a standard part of the client offboarding process. It's typically shared 2–4 weeks after a candidate starts (giving the hiring manager time to evaluate their performance), or immediately after a search concludes if no hire was made.

Talent acquisition consultants and RPO providers use this form to gather feedback from internal hiring managers or client stakeholders, tracking recruiter performance across multiple engagements and identifying training or process improvements.

Account managers and client success teams can review aggregated feedback to spot trends across clients, celebrate wins with top-performing recruiters, and flag accounts that may need additional attention or relationship repair.

Automate Follow-Up and Reporting with Paperform + Stepper

Once you've collected hiring manager feedback, Paperform's integrations and Stepper workflows help you turn insights into action:

• Send feedback summaries to your CRM: Automatically log hiring manager ratings and comments in HubSpot, Salesforce, or Pipedrive, so account managers have full context for their next check-in.
• Alert recruiters to low ratings or concerns: Trigger Slack or email notifications when a hiring manager rates candidate quality or communication below a certain threshold, so your team can respond quickly.
• Build performance dashboards: Push feedback data to Google Sheets, Airtab, or your internal reporting tool to track average candidate quality scores, time-to-fill satisfaction, and recruiter performance over time.
• Automate thank-you and follow-up emails: Send personalized thank-you notes to hiring managers who provide feedback, or schedule follow-up calls with those who flagged specific concerns.

With Stepper's AI-native workflow builder, you can create smart routing rules that escalate negative feedback, celebrate positive reviews with your team, and keep client satisfaction data flowing into the systems your agency already uses—without manual data entry or coordination.

Why This Form Works for Staffing and Recruitment Teams

Recruitment agencies operate in a highly competitive, relationship-driven market. This feedback form helps you stand out by demonstrating professionalism, accountability, and a commitment to continuous improvement. By making it easy for hiring managers to share honest, structured feedback, you show clients that their experience matters—and you gain the insights needed to refine your processes, train your recruiters, and win more repeat business.

Built for agencies, staffing firms, RPO providers, and in-house talent acquisition teams, this template balances brevity with depth, ensuring you capture meaningful insights without overwhelming busy hiring managers.

Start collecting hiring manager feedback today with Paperform, and turn client insights into competitive advantage for your recruitment agency.