Oncology Treatment Center Patient Support Survey

Improve Cancer Care with Patient-Centered Feedback

Oncology treatment centers face unique challenges in delivering compassionate, coordinated care during one of the most difficult times in a patient's life. This Oncology Treatment Center Patient Support Survey template is designed specifically for cancer care facilities to gather meaningful feedback on the patient experience—from chemotherapy administration comfort to emotional support services and care team coordination.

Why This Template Matters for Oncology Centers

Cancer treatment involves complex, multi-faceted care that extends far beyond clinical outcomes. Patients and their families need comprehensive support across physical comfort, symptom management, emotional wellbeing, and clear communication. This survey template helps oncology centers, infusion centers, and cancer support programs systematically evaluate:

• Chemotherapy administration comfort including infusion suite environment, chair comfort, and wait times
• Side effect management effectiveness and patient education on managing treatment symptoms
• Emotional support services such as counseling, support groups, and patient navigation
• Care team coordination between oncologists, nurses, social workers, and other specialists
• Overall satisfaction with the treatment experience and facility

Built for Healthcare Professionals Who Care

This template is ideal for oncology nurse managers, patient experience coordinators, cancer center administrators, quality improvement teams, and healthcare administrators focused on patient-centered care. The questions are designed with sensitivity to the patient journey while capturing actionable data for continuous improvement.

Paperform makes it easy to customize this survey to your specific treatment center, add conditional logic to show relevant questions based on treatment type, and present the form in a calm, professional design that reflects your commitment to patient care. Responses are automatically organized for analysis, and you can use AI Insights to identify trends and themes across patient feedback without manual report compilation.

Automate Your Quality Improvement Workflow

Connect this survey to your quality improvement processes using Stepper to automatically route feedback to the appropriate department leads, flag urgent concerns for immediate follow-up, and compile monthly patient experience reports. You can trigger different workflows based on satisfaction scores—ensuring patients who express concerns receive timely outreach from your patient relations team.

With Paperform's GDPR compliance and secure data handling, you can trust that sensitive patient feedback is protected while still gaining the insights you need to deliver exceptional cancer care.