IT Project Support Request Form

Managing IT project requests shouldn't mean chasing emails, incomplete spreadsheets and unclear requirements. This IT Project Support Request Form gives IT departments and project management offices a structured, professional way to capture project intake details—scope, resources, timeline, budget and stakeholder alignment—all in one place.

Built for IT managers, PMOs, service desk teams and business analysts, this form ensures every project request arrives with the information you need to prioritise, resource and route for steering committee review. Conditional logic surfaces the right follow-up questions based on project type and urgency, while built-in calculations help requesters estimate effort and cost.

Once submitted, use Stepper to automatically route high-priority requests to your steering committee, create project tickets in Jira or Asana, notify resource managers and update your project pipeline dashboard—keeping intake transparent and stakeholders aligned from day one.

Whether you're managing internal IT projects for a mid-sized enterprise, supporting departmental requests at a growing SaaS company or running a lean IT service desk, Paperform helps you replace ad-hoc request emails with a consistent, auditable intake process that scales with your team.

Trusted by IT teams worldwide and SOC 2 Type II compliant, this template is ready to customise with your own project categories, approval workflows and resource allocation logic.