E-commerce Marketplace Seller Code of Conduct Agreement

Establish Clear Standards for Your E-commerce Marketplace Sellers

Running a successful e-commerce marketplace means maintaining quality standards, protecting buyers, and ensuring every seller represents your platform professionally. This E-commerce Marketplace Seller Code of Conduct Agreement template helps marketplace operators set clear expectations from day one.

Why This Form Matters for Marketplace Operators

Whether you're running a multi-vendor platform, a curated marketplace, or a specialized niche store, having sellers acknowledge your code of conduct protects your brand reputation and creates a consistent customer experience. This template covers everything from product listing accuracy and customer service response times to prohibited items and intellectual property compliance.

What Makes This Template Work

This form is structured to be comprehensive yet approachable—covering product authenticity standards, shipping commitments, return policies, customer communication requirements, and prohibited product categories. Sellers confirm they understand pricing transparency rules, image quality standards, and the consequences of policy violations. The conditional logic ensures sellers review specific sections relevant to their product categories, while the digital signature field creates a binding agreement.

Perfect For Multiple Marketplace Models

This template suits various e-commerce platforms including fashion marketplaces, handmade goods platforms, B2B wholesale marketplaces, electronics resellers, vintage and collectibles sites, and food and beverage marketplaces. Customize the prohibited items list and quality standards to match your specific platform requirements.

Streamline Compliance with Automation

Connect this form to Stepper to automate your seller onboarding workflow. Automatically route completed agreements to your compliance team, trigger welcome emails with seller resources, create seller accounts in your database, and send policy update notifications when terms change. Integrate with tools like Airtable, Notion, or your custom seller portal to keep everything organized.

Ready to maintain marketplace integrity while scaling your vendor network? Start with Paperform's template and customize it to your platform's unique standards and values.