Auto Parts Special Order Request Form

Streamline Your Auto Parts Special Orders with Paperform

Running an auto parts store means juggling special orders, vehicle compatibility checks, and coordinating pickups—all while keeping customers informed. This Auto Parts Special Order Request Form brings clarity to your ordering process, helping you capture exactly what customers need while reducing back-and-forth communication.

Built for Auto Parts Retailers and Service Centers

Whether you operate an independent auto parts store, work at a franchise location, or manage parts inventory for a service center, this template helps you manage special orders efficiently. Customers can submit detailed part requests including part numbers, vehicle specifications, and preferred pickup times, ensuring your team has everything needed to source the right components the first time.

The form captures critical details like year, make, model, and VIN information to verify compatibility before ordering, reducing costly returns and customer frustration. With built-in scheduling fields, customers can select convenient pickup times, helping your team plan inventory arrivals and reduce storage congestion.

Automate Your Parts Ordering Workflow

Connect this form to your existing systems using Stepper, Paperform's AI-native workflow automation tool. Automatically route special order requests to your purchasing team, send order confirmations to customers, update your inventory management system, and trigger pickup reminder emails—all without manual data entry.

You can also integrate with your CRM to track customer orders, sync data to Google Sheets or Airtable for easy reporting, and connect to Slack to notify your parts counter team when new orders arrive. For orders requiring deposits or full payment, add Paperform's built-in payment fields to collect funds securely through Stripe, PayPal, or Square.

Professional, On-Brand Customer Experience

This template is fully customizable to match your store's branding. Add your logo, adjust colors to match your visual identity, and personalize the confirmation message with your store hours and contact information. The clean, professional layout works seamlessly on mobile devices, so customers can submit orders from the parking lot or their garage.

With Paperform's conditional logic, you can show different questions based on customer responses—like displaying commercial account fields only for business customers, or showing rush order options for urgent requests. This keeps forms concise while gathering all necessary information.

Trusted by automotive businesses worldwide, this template helps you deliver the fast, accurate service your customers expect while keeping your parts ordering process organized and efficient.