Assisted Living Family Satisfaction Survey

Family satisfaction is the cornerstone of quality care in assisted living facilities. When families feel heard, informed, and involved in their loved one's care journey, it reflects positively on the entire community and helps drive meaningful improvements.

This Assisted Living Family Satisfaction Survey template is designed specifically for senior care facilities that want to understand and improve the family experience. Whether you're conducting quarterly check-ins, annual satisfaction studies, or continuous feedback collection, this survey captures the insights that matter most—from care quality and staff communication to activity engagement and involvement in decision-making.

Built with Paperform, this template goes beyond basic survey tools. You can customize questions to match your facility's specific programs, add conditional logic to ask follow-up questions based on responses, and brand the entire survey to reflect your community's warmth and professionalism. The form works beautifully on any device, so families can share feedback from home or during visits.

Perfect for:

• Assisted living facilities conducting regular family satisfaction studies
• Senior care communities measuring quality improvement initiatives
• Memory care units gathering feedback on specialized programs
• Healthcare administrators tracking family engagement metrics
• Quality assurance teams building comprehensive feedback loops

Once families submit their responses, you can use Stepper (stepper.io) to automatically route feedback to the right department heads, flag urgent concerns for immediate follow-up, and compile monthly reports for leadership—all without manual data entry. Use AI Insights to identify common themes across responses and turn qualitative feedback into actionable improvements.

With Paperform's SOC 2 Type II compliance and secure data handling, you can confidently collect sensitive feedback while maintaining the trust families place in your care community. Transform family feedback into better outcomes for residents and stronger relationships with everyone who matters.