Streamline Temporary Worker Feedback with Paperform

For staffing and recruitment agencies, maintaining strong relationships with temporary workers is just as important as keeping clients happy. Understanding how your temps experience job placements, onboarding and ongoing support helps you improve retention, boost satisfaction and build a reputation as an agency that genuinely cares about the people it places.

This Temporary Worker Feedback Form template is designed specifically for staffing agencies looking to capture honest, actionable insights from their temporary workforce. Whether you're placing workers in healthcare, hospitality, corporate offices or industrial settings, this form helps you measure satisfaction at every stage of the placement journey.

What this template covers

The form is structured around the three key touchpoints that matter most to temporary workers:

Job Placement Satisfaction: Gauge how well the role matched their expectations, skills and career goals. Find out if the job description was accurate, whether the work environment met their needs and if they felt the placement was a good fit overall.

Onboarding Experience: Understand how smoothly the transition into the new role went. Collect feedback on orientation quality, clarity of instructions, access to necessary tools and equipment, and how welcomed they felt by the client company.

Ongoing Support Quality: Measure how well your agency is supporting temps throughout their assignment. Learn whether they have a clear point of contact, feel comfortable raising concerns, receive timely responses and know you're there to help if issues arise.

By collecting this feedback regularly—after the first week, at the end of an assignment, or on a recurring basis—you can identify trends, address pain points early and continuously refine your service delivery.

Why staffing agencies choose Paperform

Paperform is built for SMBs that need flexibility, automation and brand consistency across every form. For staffing and recruitment agencies, that means:

• Branded feedback forms that look professional and match your agency identity, whether embedded in emails, sent via SMS or linked from your portal.
• Conditional logic to ask follow-up questions based on responses—if a worker rates support as poor, you can automatically ask for more detail and route that feedback to the right team member.
• Native integrations with CRMs like HubSpot or Pipedrive, so feedback flows straight into candidate records, helping account managers spot issues and celebrate wins in real time.
• Automated workflows with Stepper to trigger follow-up actions: send thank-you emails, flag low scores for immediate review, update candidate profiles or create support tickets when problems are reported.
• AI Insights to summarise large volumes of responses into clear themes, helping you identify common onboarding gaps, client-side issues or support bottlenecks without reading every submission line by line.

Unlike rigid survey tools that feel impersonal, Paperform lets you create feedback forms that feel like a natural extension of your agency's communication style—professional, approachable and genuinely interested in making placements better.

Use Stepper to close the feedback loop

Collecting feedback is only valuable if you act on it. With Stepper (stepper.io), Paperform's AI-native workflow builder, you can automatically route feedback based on ratings, alert recruiters when a temp flags a problem, update your ATS or CRM and even trigger check-in calls or follow-up surveys.

For example, if a temporary worker gives a low score for ongoing support, Stepper can instantly notify their account manager, create a task in your project management tool and send a personalised follow-up email—all without manual intervention. This means you can respond to issues before they escalate, improving both worker satisfaction and client relationships.

Build trust and retention with better feedback

Temporary workers who feel heard and supported are more likely to accept future placements, refer friends and leave positive reviews. This template helps you show your temps that their experience matters, giving you the insights you need to refine your processes, train your team and stand out in a competitive market.

Trusted by staffing agencies and recruitment firms around the world, Paperform is SOC 2 Type II compliant, GDPR-ready and designed to scale with your team. Whether you're placing 10 temps a month or 1,000, you'll have the tools to gather feedback that drives real improvement.

Get started with this Temporary Worker Feedback Form template and start building stronger relationships with the people who power your clients' businesses.