Senior Living Community Information Packet Request

Find the Right Senior Living Community for You or Your Loved One

Choosing a senior living community is one of the most important decisions you'll make for yourself or a family member. Whether you're exploring independent living, assisted living, memory care, or skilled nursing options, having the right information is essential to making a confident choice.

This Senior Living Community Information Packet Request Form makes it easy to gather comprehensive details about care options, pricing, amenities, and availability—all tailored to your specific needs and timeline. Instead of making multiple phone calls or navigating complicated websites, you can request everything you need in one simple form.

Why Senior Living Communities Choose Paperform

Senior living communities, retirement villages, and continuing care facilities rely on Paperform to streamline their inquiry process and provide a better experience for prospective residents and their families. Here's why:

Warm, branded forms that build trust: First impressions matter, especially when families are making such an important decision. With Paperform's doc-style editor, you can create information request forms that match your community's brand—using your colors, fonts, photos of your facilities, and welcoming messaging that reflects your culture of care.

Capture the right details upfront: Understand each family's unique situation before the first conversation. Collect information about care level needs, move-in timelines, budget considerations, touring preferences, and family involvement so your admissions team can provide personalized guidance from day one.

Schedule tours automatically: Add booking fields directly to your form so families can reserve tour times that work for their schedule. Connect your calendar and eliminate the back-and-forth of scheduling—families pick available slots and automatically receive confirmation emails with directions and what to expect.

Trigger the right follow-up instantly: Use Paperform's conditional logic and email notifications to send different information packets based on the level of care requested. Families interested in memory care receive specialized resources, while those exploring independent living get different materials—all automatically.

Connect with your CRM and operations tools: Send inquiry details straight into your CRM (like HubSpot, Salesforce, or specialized senior living platforms), update Google Sheets for your admissions pipeline, ping your team in Slack, or trigger multi-step workflows in Stepper to coordinate follow-up calls, packet mailings, and tour preparation.

Maintain compliance and security: With SOC 2 Type II compliance, role-based permissions, and secure data handling, Paperform helps senior living operators protect sensitive family information and meet regulatory requirements without adding administrative burden.

Typical Use Cases for Senior Living Forms

Beyond information requests, senior living communities use Paperform for:

• Tour registration and feedback: Schedule facility tours, collect visitor check-ins, and gather post-tour feedback to improve the experience
• Resident intake and onboarding: Replace paper intake forms with digital questionnaires covering medical history, preferences, emergency contacts, and care plans
• Family satisfaction surveys: Measure resident and family satisfaction through regular NPS and feedback surveys
• Event registration: Sign up residents and families for community events, holiday celebrations, and family engagement programs
• Waitlist management: Capture interest for future availability and keep families informed as openings become available
• Staff applications and scheduling: Streamline caregiver applications, certification tracking, and shift preference collection

Build a Seamless Inquiry-to-Move-In Experience

For admissions directors, marketing teams, and community operators, Paperform becomes the digital front door to your community. Start with an on-brand information request form, connect Stepper workflows to automate follow-up sequences (thank you emails, brochure mailings, reminder calls, tour confirmations), and use Papersign to handle lease agreements, residency contracts, and consent forms once families are ready to move forward.

This creates a smooth, modern experience that reflects the quality of care families can expect—while saving your admissions team hours of administrative work every week.

Designed for Compassionate Care

Senior living decisions are emotional and complex. Paperform helps you meet families where they are—providing clear information, removing friction from the inquiry process, and ensuring every family feels heard and supported from the very first interaction.

Trusted by over 500,000 teams worldwide and SOC 2 Type II compliant, Paperform gives senior living communities a professional, secure platform to grow occupancy and deliver exceptional family experiences—no coding or IT support required.

Start with this template and customize it to reflect your community's unique care philosophy, amenities, and offerings.