Premium Subscription Tier Value Assessment Form

Why Premium Subscription Value Assessment Matters

Understanding how your premium subscribers perceive the value of their tier is critical for retention, product development, and pricing strategy. This Premium Subscription Tier Value Assessment Form helps SaaS companies, membership platforms, and subscription businesses gather actionable insights about feature usage, satisfaction levels, and the likelihood of downgrades or churn.

Built for Subscription-Based Businesses

Whether you're running a SaaS platform, content subscription service, or membership site, this form template helps you:

• Identify which premium features drive the most value and which are underutilized
• Understand usage patterns across your subscriber base to inform product roadmaps
• Detect early warning signs of churn through downgrade consideration questions
• Gather cost-benefit feedback to validate pricing and feature packaging
• Segment your premium users by satisfaction and engagement levels

The form combines quantitative metrics (usage frequency, ratings) with qualitative insights (open feedback, feature requests) to give you a complete picture of your premium tier's performance.

Streamline Feedback Analysis with Paperform

With Paperform's conditional logic, you can show different follow-up questions based on satisfaction levels or specific feature usage—creating a personalized assessment experience that feels conversational rather than clinical. The doc-style editor makes it easy to embed feature comparison tables, images of your UI, or video demonstrations to refresh subscribers' memory of what they have access to.

Once responses come in, use AI Insights to automatically summarize themes across hundreds of responses—spotting patterns in why users might downgrade, which features need improvement, or what new capabilities would increase perceived value. Connect responses to your CRM, product management tools like Notion or Airtable, or trigger workflows in Stepper to automatically flag at-risk subscribers for your retention team to follow up with.

Designed for Product Managers and Customer Success Teams

This template is ideal for product managers who need data-driven insights for roadmap prioritization, customer success teams monitoring account health, and growth marketers optimizing subscription conversion funnels. The professional, branded design shows subscribers you value their opinion while gathering the structured data you need to make strategic decisions about your premium offering.

Start gathering premium tier feedback today and turn subscriber insights into retention wins with Paperform's flexible, no-code form builder.