Multi-Tenant Commercial Property Maintenance Request

Streamline Commercial Property Maintenance with Paperform

Managing maintenance requests across multiple commercial tenants doesn't have to mean chasing down email chains or dealing with phone tag. This Multi-Tenant Commercial Property Maintenance Request template gives property managers and facility teams a centralized, professional system for capturing, prioritizing, and tracking maintenance issues from HVAC breakdowns to facility repairs.

Built specifically for commercial property management companies, landlords, and facilities managers, this template replaces scattered maintenance tickets with a single, branded form that integrates seamlessly into your tenant portal or property website. Tenants can submit detailed requests with unit numbers, priority levels, and photo evidence—while property managers receive instant notifications and can route issues to the right maintenance team automatically.

Perfect for property managers who need to:

• Capture complete maintenance details including unit numbers, issue types, urgency levels, and photo documentation
• Route requests intelligently based on issue type, building, or priority level using conditional logic
• Keep tenants in the loop with custom confirmation messages and automated status updates
• Maintain compliance records with timestamped submissions and full audit trails
• Integrate with property management software via webhooks or connect to tools like Buildium, AppFolio, or your CRM

Automate your maintenance workflow with Stepper

Take this form further by connecting it to Stepper, Paperform's AI-native workflow builder. You can automatically create work orders in your property management system, assign tasks to contractors based on issue type, send follow-up emails to tenants when work is scheduled, and update internal dashboards—all triggered the moment a tenant hits submit.

Whether you're managing a single commercial building or an entire portfolio of properties, this template helps you deliver faster response times, better tenant satisfaction, and cleaner facility operations without adding administrative overhead. Trusted by property management teams who need professional, compliant maintenance tracking that works as hard as they do.