Mobile App Store Review Follow-Up Form

Transform App Store Feedback Into Growth Opportunities

When users leave reviews on the App Store or Google Play, they're telling you what matters most to them. This Mobile App Store Review Follow-Up Form helps SaaS and mobile app teams close the feedback loop professionally—confirming bug fixes, announcing requested features, and converting frustrated reviewers into brand advocates.

Why Follow Up With App Reviewers?

Most mobile apps receive critical feedback but never respond meaningfully. This template helps you:

• Resolve issues professionally by confirming fixes and gathering verification
• Build user trust by showing you actually listen and act on feedback
• Improve ratings by inviting satisfied users to update their reviews
• Reduce churn by re-engaging users who had negative experiences
• Gather actionable insights on what drives satisfaction for your mobile product

Perfect for SaaS Teams, Mobile-First Startups & Product Managers

Whether you're running a B2C app with thousands of daily users or a B2B SaaS mobile platform, this form fits seamlessly into your customer success workflow. Product managers, support teams, and growth marketers use it to systematically reach out after shipping fixes or launching requested features.

Automate Your Follow-Up Workflow With Stepper

Pair this form with Stepper to create intelligent, multi-step workflows:

• Trigger follow-ups automatically when bugs are marked "resolved" in your project management tool
• Route positive responses to your marketing team for testimonials and case studies
• Update user records in your CRM with satisfaction scores and feature preferences
• Send personalized thank-you emails to users who update their ratings

With Paperform's conditional logic and Stepper's AI-native automation, you can turn one-time reviewers into long-term champions—no developer required.

Seamless Integration With Your Product Stack

Connect this form to the tools you already use: push responses to Intercom or Zendesk for support follow-up, log feedback in Notion or Airtable, sync with HubSpot or Salesforce, and trigger Slack notifications when users confirm they're satisfied.

Built for mobile-first teams that care about user experience, this template helps you systematically improve your app store presence while strengthening customer relationships.