Marketing Agency Client Portal Access Request Form

Streamline Client Onboarding with a Professional Portal Access Form

When you're managing multiple marketing clients, granting the right level of portal access is critical to keeping projects moving smoothly. Our Marketing Agency Client Portal Access Request Form helps agencies create secure, organized client accounts with the exact permissions and visibility each stakeholder needs—no back-and-forth emails, no IT bottlenecks.

Why Marketing Agencies Need Smart Access Management

Whether you're running campaigns for a dozen brands or managing a single high-value client with multiple stakeholders, portal access shouldn't be an afterthought. The right access form ensures clients can review creative work, approve deliverables, and access reporting dashboards without seeing materials meant for other projects or team members.

This template is built for marketing agencies, digital agencies, creative studios, and brand consultancies who use client portals or project management platforms and need a consistent, professional way to onboard new users and configure their access settings.

What This Form Captures

Instead of handling account setup through scattered Slack messages or spreadsheets, this form collects everything your team needs to provision a new client portal user in one organized submission:

• Client and user details: Company name, point of contact information, and the role of the person being granted access
• Project visibility settings: Which active projects, campaigns, or accounts the user should be able to view and interact with
• Asset library permissions: Whether the user can view, download, upload, or manage assets in your shared media library
• Approval workflow assignment: Define whether this user is a reviewer, approver, or stakeholder in your creative and content approval processes
• Reporting dashboard configuration: Set which metrics, campaigns, and analytics dashboards the user can access
• Access level and duration: Specify user permissions (view-only, editor, admin) and whether access is temporary or ongoing

Each submission creates a clear record of what was requested and approved, making it easy to audit permissions, onboard team members, and maintain security across client accounts.

Built for Agency Workflows

This form is designed around the real-world needs of account managers, project coordinators, client success teams, and agency operations managers. It's particularly valuable for:

• Account managers onboarding new client stakeholders mid-project
• Project coordinators managing access for freelancers, contractors, or client teams
• Agency owners ensuring secure, role-based access across multiple clients
• Client success managers configuring dashboard and reporting visibility for different stakeholders

Because Paperform works like editing a document, you can customize this template to match your agency's specific tools, portal setup, and terminology—whether you're using Monday, Asana, ClickUp, Notion, or a custom-built client portal.

Automate the Handoff with Stepper

Once a client access request is submitted, the real work begins: creating the account, assigning permissions, sending welcome emails, and updating your internal systems. Instead of handling each step manually, connect this form to Stepper (stepper.io) to automate the entire provisioning workflow.

Stepper can:

• Create the user account in your project management or portal platform
• Assign the user to the correct projects and workspaces based on form responses
• Send a personalized welcome email with login credentials and a video walkthrough
• Update your CRM or client database with the new user's details and access level
• Notify your account manager or project lead that the setup is complete
• Schedule a follow-up check-in or access review for temporary users

By automating these repetitive steps, your team can provision new client users in minutes instead of hours, ensuring faster onboarding and fewer mistakes.

Professional, On-Brand and Secure

First impressions matter, even on internal operations forms. With Paperform's design flexibility, you can style this access request form to match your agency's branding—fonts, colors, logos, and layout—so it feels like a natural extension of your client experience.

And because Paperform is SOC 2 Type II compliant with role-based permissions, SSO, and data residency controls, you can confidently handle sensitive client information and access requests without worrying about security gaps.

Get Started in Minutes

This template is ready to use out of the box, but you can easily customize it to reflect your agency's specific projects, tools, and access tiers. Add conditional logic to show different permission options based on the user's role, integrate with your existing tech stack via Stepper, Zapier, or webhooks, and start provisioning client portal access the right way.

Whether you're a boutique creative studio or a full-service digital agency managing dozens of clients, this form helps you maintain control, improve security, and deliver a smoother onboarding experience for every new client user.

Ready to streamline your client portal access process? Start with this template and see how much time you save on IT admin and account setup.