Janitorial Service Request Form

Managing janitorial services across commercial buildings, residential complexes, or multi-tenant properties requires clear communication and efficient request tracking. This Janitorial Service Request Form template gives property managers, facility coordinators, and maintenance teams a streamlined way to handle routine cleaning adjustments, supply restocking, deep cleaning requests, and tenant feedback—all in one place.

Whether you're coordinating daily cleaning schedules, responding to urgent sanitation needs, or gathering satisfaction data from tenants and occupants, this form template ensures nothing falls through the cracks. It's built for property management companies, facilities managers, building supervisors, and janitorial service providers who need a professional, organised system for service requests.

What makes this template work:

• Cleaning schedule adjustments: Capture requests to change frequency, timing, or scope of regular cleaning services with clear details about current and desired schedules
• Supply restocking requests: Let tenants and staff flag low or empty supplies (paper towels, soap, trash bags, sanitiser) so your team can restock proactively
• Deep cleaning and special services: Handle requests for carpet cleaning, floor waxing, window washing, disinfection, and other specialty tasks with specific date and area requirements
• Tenant satisfaction tracking: Gather feedback on cleaning quality, responsiveness, and service standards to improve operations and resolve issues quickly
• Priority and urgency flags: Use conditional logic to route urgent requests differently and ensure high-priority issues get immediate attention

This form integrates seamlessly with your existing property management or work order systems. Connect it to Stepper to automatically create tasks in your project management tool, notify the janitorial team via Slack or email, update maintenance logs in Airtab or Google Sheets, and schedule follow-up inspections—all without manual data entry.

Trusted by property managers, facility coordinators, and janitorial service providers, this template helps you maintain clean, well-stocked, and satisfied properties with less admin overhead and better communication between tenants and service teams.