Hospital Patient Family Member Survey

When a loved one is hospitalized, family members play a crucial role in the patient's care journey. Understanding their experience—from visitor policies to communication with medical staff—is essential for hospitals committed to delivering compassionate, family-centered care.

This Hospital Patient Family Member Survey template helps healthcare facilities collect valuable feedback from visitors about every aspect of their experience. Whether you're a hospital administrator, patient experience manager, or quality improvement coordinator, this survey provides the insights you need to enhance family satisfaction and improve care coordination.

The template captures feedback on visitor policy accessibility, communication clarity with care teams, waiting room comfort, and how involved families feel in treatment decisions. With Paperform's conditional logic, you can adapt questions based on responses, ensuring you gather detailed feedback only where it matters most.

Results flow automatically into your analytics tools, patient experience platforms, or quality management systems through native integrations or Stepper workflows. Use Paperform's AI Insights to quickly identify trends, recurring concerns, and opportunities for improvement across hundreds of responses—transforming raw feedback into actionable quality initiatives.

For hospitals managing multiple departments or locations, Paperform's Agency+ plan makes it easy to deploy consistent surveys across your organization while maintaining central oversight. And with SOC 2 Type II compliance and robust security features, you can trust that sensitive patient and family feedback is protected.

Start gathering meaningful family feedback today and create a more supportive, transparent healthcare environment for everyone involved in the care journey.