All Solutions

Explore all the solutions you can create with Paperform: surveys, quizzes, tests, payment forms, scheduling forms, and a whole lot more.

Explore all the solutions you can create with Paperform: surveys, quizzes, tests, payment forms, scheduling forms, and a whole lot more.

See all solutions
Connect with over 2,000 popular apps and software to improve productivity and automate workflows

Connect with over 2,000 popular apps and software to improve productivity and automate workflows

See all integrations
Ecommerce Contact Us Page
About this free form template

Ecommerce Contact Us Page Template

Use this template to give your e-commerce customers lightning-fast, personalised responses. Customise the form to suit your brand, then gather membership information from prospective customers.

With our powerful integrations, you can streamline parts of the process—from notifying sales leads of prospective customers to updating your customer’s CRM profile and tracking order information in your inventory management system.

Experience the difference with our E-commerce Contact Us Page Form Template today and learn how to craft this workflow with ready-to-use Make scenario and Help Scout assets and utilise this template from the “integrated workflows” Webinar

Experience a live case study of an SMB business that uses this form through our fully functional demo site.

Alternatively, learn how to use this from within your other e-commerce workflows and get the most out of this template from the “integrated workflows” Webinar.

[FAQ]

How to create a Contact Us form in Shopify?

To add a Contact Us form to your Shopify store, follow these steps:

  1. Create your contact form in Paperform, customizing it to your needs.
  2. Click "Share" in Paperform and choose the "Embed" option.
  3. Copy the provided embed code.
  4. Log in to your Shopify admin panel.
  5. Go to Online Store > Pages.
  6. Click on the "Contact Us" page.
  7. Paste the Paperform embed code where you want the form to appear.
  8. Save your changes, and your Contact Us form in Shopify is ready to collect customer

How do I embed my form on my eCommerce website?

Embedding your Paperform contact form on your eCommerce website is simple:

  1. Create and customize your contact form on Paperform.
  2. After customization, click the "Publish" button.
  3. Choose the "Embed" option.
  4. Copy the provided embed code.
  5. Paste this code into the HTML of the webpage where you want your form to appear.
  6. Save your changes, and your form will be seamlessly integrated into your website.

For more information see of Embedding Guide on your ecommerce site.

What is included in the supporting webinar and ebook?

  • Expert Guidance for All Levels: Whether you're a startup or an established brand, the webinar will cater to your needs, providing insights and solutions for every stage of your e-commerce journey.
  • Live Tech Integration Showcase: Witness seamless integration workflows in action, presented by industry leaders Make, Paperform, Help Scout, Katana, and MailerLite. See how technology can elevate your operations.
  • Real-world Application: Take a guided tour of a fully functioning demo business developed, hosted, and presented by flowmondo. See how our strategies translate into real-world success.
  • Ready-to-Use Tools: Gain access to advanced tactics and asset templates designed for immediate implementation, enhancing your productivity from day one.
  • Universal Application: Whether you're on Shopify, WooCommerce, Squarespace, PrestaShop, or a custom platform, our strategies are universally applicable, ensuring relevance for your specific e-commerce setup.
  • A complimentary comprehensive eBook. Packed with practical guides, templates, and actionable strategies, this resource is designed to extend the webinar's insights and help you implement them the right way.

Key Features

This template is designed to help you collect information efficiently and professionally. It includes carefully crafted questions and fields that gather all the essential details you need.

Why Use This Template

  • Save time: Start with a pre-built structure instead of creating from scratch
  • Professional design: Looks polished and trustworthy to respondents
  • Easy customization: Modify fields, colors, and branding to match your needs
  • Mobile-friendly: Works seamlessly on all devices

How to Use This Template

  1. Click "Use this template" to import it into your Paperform account
  2. Customize the questions and fields to match your specific requirements
  3. Adjust the design and branding to reflect your organization
  4. Share the form link or embed it on your website
  5. Start collecting responses and managing submissions

Customization Options

Paperform's visual editor makes it easy to:

  • Add or remove questions
  • Change colors, fonts, and images
  • Set up conditional logic to show/hide fields
  • Configure email notifications and integrations
  • Accept payments if needed

Get started today and create a professional form in minutes.

Built for growing businesses, trusted by bigger ones.
Trusted by 500K+ business owners and creators, and hundreds of millions of respondents.

More templates like this

Ecommerce Refund Request Form

Ecommerce Refund Request Form

Simplify ecommerce refunds with Paperform's refund request form. Gather account details, automate refunds, and enhance your customer support.

Parts Request Form

Parts Request Form

Use this template to build a lead generation form for your parts retail business.

Subscription Box Partnership Inquiry Form

Subscription Box Partnership Inquiry Form

A professional inquiry form for brands looking to partner with subscription box businesses. Collect product details, wholesale pricing, shipping logistics, and sample requests in one streamlined submission.

B2B Wholesale Inquiry Form

B2B Wholesale Inquiry Form

Professional wholesale inquiry form for B2B buyers to request product information, pricing, and establish business relationships with minimum order requirements.

Cognac Subscription Management Form

Cognac Subscription Management Form

Modify, pause, or cancel your premium cognac subscription. Adjust delivery frequency, age designations (VS, VSOP, XO), and Grande Champagne preferences with ease.

Content Creation Partnership Form

Content Creation Partnership Form

A professional partnership inquiry form for brands and content creators to discuss collaborations, deliverables, audience fit, and negotiate rates.

Corporate Gift Program Catalog Request Form

Corporate Gift Program Catalog Request Form

Request a customized corporate gift catalog for your business. Share your occasion, budget, and customization needs to receive tailored recommendations and schedule a consultation.

Cryptocurrency Exchange Support Form

Cryptocurrency Exchange Support Form

A comprehensive support form for cryptocurrency exchanges featuring account verification, transaction routing, security level assessment, and 2FA integration to streamline customer inquiries and security protocols.

Customer Information Form

Customer Information Form

Collect customer information with ease using the Customer Information Form Template. This template is fully customisable so you can edit the look and feel to match your brand.

E-commerce Order Issue Support Form

E-commerce Order Issue Support Form

Help customers quickly report and resolve order issues with automated order lookup, problem categorization, and seamless refund or exchange processing.

Influencer Marketing Campaign Brief

Influencer Marketing Campaign Brief

A comprehensive brief form for planning influencer marketing campaigns, capturing campaign goals, target audience details, content requirements, timelines, budget allocation, and key performance metrics.

Maintenance Request Form

Maintenance Request Form

Use this maintenance request form template to allow your customers easily contact you.