CAHPS Clinician & Group Survey - Patient Experience Quality Reporting

Healthcare providers need to meet quality reporting standards, and patient experience surveys are a critical component. The CAHPS (Consumer Assessment of Healthcare Providers and Systems) Clinician & Group Survey is the gold standard for measuring patient perspectives on ambulatory care.

This template helps medical practices, clinics, and healthcare groups efficiently collect CAHPS survey data to meet insurance requirements, quality improvement initiatives, and value-based care programs like MIPS and PCMH certification.

Why use Paperform for CAHPS survey administration?

Medical billing teams, practice managers, and quality improvement coordinators can use this form to streamline patient experience reporting. The conditional logic ensures patients only see relevant questions based on their care experience, while the professional, accessible design increases completion rates.

Integration with Stepper (stepper.io) means you can automatically route completed surveys to your practice management system, trigger follow-up workflows for negative feedback, and generate quarterly reports for payer contracts—all without manual data entry.

The form covers core CAHPS domains including:

• Access to care and appointment scheduling
• Provider communication and respect
• Office staff helpfulness and courtesy
• Care coordination and shared decision-making
• Overall provider and practice ratings

Whether you're a solo practitioner, multi-specialty group, or Federally Qualified Health Center (FQHC), this CAHPS survey template provides a HIPAA-secure, mobile-friendly solution for capturing the patient voice and demonstrating quality to payers and accreditors.