Australian Aged Care Quality Standards Self-Assessment Form

Streamline Your Aged Care Quality Standards Compliance with Paperform

Meeting the Australian Aged Care Quality Standards isn't just about regulatory compliance—it's about delivering dignified, safe, and quality care to older Australians. This Aged Care Quality Standards Self-Assessment Form helps aged care providers systematically evaluate their services against all eight Quality Standards, identify improvement opportunities, and maintain evidence-based records for accreditation and audit purposes.

Built for Australian Aged Care Providers

Whether you're managing a residential aged care facility, delivering home care packages, or providing flexible respite services, this template guides your quality team through a structured self-assessment process. It covers consumer dignity and choice, ongoing assessment and planning, personal care and clinical care, services and supports for daily living, organisation's service environment, feedback and complaints, human resources, and organisational governance.

The form captures critical evidence including policy compliance, consumer outcome measures, staff competency assessments, incident trends, and action plans for continuous improvement. By digitising your self-assessment process with Paperform, you eliminate manual paperwork, reduce administrative burden, and create an audit-ready record that demonstrates your commitment to the Quality Standards.

Why Paperform for Aged Care Quality Management?

Aged care providers across Australia trust Paperform to manage their compliance and quality improvement workflows. The platform offers:

Smart conditional logic that adapts questions based on your service type, making the assessment relevant whether you're providing residential care, home care, or CHSP services. Answer paths adjust automatically, ensuring you only see questions applicable to your specific operations.

Secure data handling with SOC 2 Type II compliance, ensuring sensitive information about care quality, consumer outcomes, and identified risks remains protected. Your self-assessment data is stored securely with Australian data residency options available for organisations requiring local hosting.

Collaboration features that allow quality managers, facility managers, clinical leads, and consumer representatives to contribute to different sections of the assessment, with clear permissions and role-based access to ensure governance and accountability.

Professional documentation that reflects your organisation's commitment to quality care. Customise the form with your organisation's branding, logo, and colours to create a cohesive quality management system that aligns with your values.

Automate Your Quality Improvement Workflows with Stepper

After completing your self-assessment, the real work begins—addressing gaps, implementing improvements, and tracking progress. With Stepper, Paperform's AI-native workflow automation platform, you can transform each submission into action:

• Automatic risk escalation: Route identified non-compliances or high-risk findings directly to your Clinical Governance Committee or Quality Manager for immediate review
• Action plan tracking: Create tasks in your project management system (Asana, Monday.com, Trello) for each improvement initiative, assigning ownership and deadlines
• Stakeholder notifications: Automatically inform relevant department heads when their area requires attention, with customised summary reports
• Evidence collection: Trigger follow-up forms or document requests to gather supporting evidence for corrective actions
• Reporting dashboards: Push assessment scores and trends to Google Sheets or Data Studio for executive reporting and continuous monitoring

These automations ensure your self-assessment doesn't sit in a filing cabinet—it becomes a living document that drives measurable improvements in care quality.

Who Benefits from This Template?

This aged care self-assessment form is ideal for:

Quality Managers who need to coordinate comprehensive assessments across multiple quality standards and maintain evidence files for accreditation visits from the Aged Care Quality and Safety Commission.

Residential Aged Care Facilities (RACFs) conducting quarterly or annual internal audits to prepare for accreditation assessments and demonstrate continuous improvement to residents, families, and regulators.

Home Care Package Providers evaluating their performance against quality standards while managing distributed care teams and ensuring consistent service delivery across diverse consumer needs.

Clinical Governance Committees requiring structured data to inform quality improvement priorities, risk management strategies, and resource allocation decisions.

CHSP and Commonwealth Home Support Programme providers demonstrating their commitment to quality outcomes even when full accreditation isn't required, building trust with consumers and referral partners.

Designed for Australian Regulatory Context

This template is specifically designed around the Australian aged care regulatory environment, including:

• Alignment with all eight Quality Standards from the Aged Care Quality and Safety Commission
• Focus on consumer outcomes and experience as the measure of quality
• Integration points for serious incident reporting obligations under SIRS
• Consideration of the Aged Care Act requirements and the new Aged Care Act 2024 reforms
• Space to document how your organisation meets the expected outcomes for each standard

The form acknowledges the unique challenges of Australian aged care—from staffing ratios and registered nurse requirements to the increasing emphasis on consumer-directed care and wellness reablement approaches.

Flexible, Professional, and Audit-Ready

Unlike static PDF checklists or complex compliance software that requires extensive training, this Paperform template offers the perfect balance of structure and flexibility. You can:

• Adapt assessment criteria to reflect your organisation's size, service type, and consumer demographic
• Add facility-specific questions or state-based requirements (such as Victoria's regulatory requirements or NSW Health standards)
• Include file uploads for supporting evidence like policies, meeting minutes, or consumer feedback summaries
• Set up scheduled assessments so your team receives automatic reminders to complete quarterly or annual reviews

The clean, professional interface makes it easy for busy aged care professionals to complete comprehensive assessments without feeling overwhelmed by administrative burden.

Integration with Your Existing Systems

Paperform connects seamlessly with the tools aged care providers already use. Send completed assessments to:

• Document management systems like SharePoint or OneDrive to maintain your quality evidence files
• Communication platforms like Microsoft Teams or Slack to keep your quality committee informed
• Email marketing tools to share quality outcomes with families and community stakeholders
• CRM systems to track quality interactions alongside consumer care records

With thousands of integration options via Stepper, Zapier, Make, and webhooks, your self-assessment data flows directly into your existing quality management ecosystem.

Start Improving Care Quality Today

The Australian aged care sector is undergoing significant reform, with increasing scrutiny on quality outcomes, transparency, and accountability. Having robust self-assessment processes isn't just good practice—it's essential for maintaining accreditation, protecting your consumers, and building trust with families and the broader community.

This Paperform template gives you a professional, efficient, and scalable solution for quality standards compliance. Whether you're a small boutique facility or a large multi-site provider, you can implement this form today and immediately begin capturing better quality data, identifying improvement opportunities, and demonstrating your commitment to excellence in aged care.

Start with Paperform's free plan to build and test your quality assessment process, then scale up as your needs grow. With predictable pricing and generous usage limits, Paperform supports aged care providers of all sizes in their quality improvement journey.