VR Arcade Support Request Form

Running a VR arcade comes with unique operational challenges—from double-booked headsets and expired game licenses to equipment sanitization schedules and last-minute party package requests. When these issues arise, your team needs a fast, organized way to log, route and resolve them.

This VR Arcade Support Request Form gives your staff and customers a single place to report booking conflicts, technical issues, equipment concerns and event coordination questions. Every submission is categorized by issue type, so managers can prioritize urgent problems (like sanitization delays or broken headsets) and route requests to the right team member.

The form uses conditional logic to tailor each request: if someone reports a booking conflict, it asks for session details and customer names; if they flag a game license issue, it collects the title and station number; equipment concerns prompt sanitization or repair notes; and party package inquiries gather event details and add-on preferences. This targeted approach saves time and ensures nothing slips through the cracks during peak hours.

Built on Paperform, this template integrates seamlessly with your existing tools. Submissions can flow into Slack for instant notifications, sync with Airtable or Google Sheets for tracking, or trigger automated workflows in Stepper to assign tasks, send confirmation emails and update your booking calendar. You can also customize the form's branding to match your arcade's high-energy vibe—add your logo, adjust colors and embed it directly into your website or kiosk system.

Whether you're managing a single-location VR arcade or a growing chain, this support form streamlines communication, reduces operational friction and keeps your team focused on delivering unforgettable experiences. Use Paperform's analytics and AI Insights to spot recurring issues (like frequent sanitization requests or popular party packages) and improve your operations over time.