Restaurant Customer Media Release Form

When you're running a restaurant or food service business, capturing authentic moments—whether it's a perfectly plated dish, a happy customer reaction, or a behind-the-scenes story—can be your most powerful marketing asset. But before you share those moments on Instagram, your website, or in a review campaign, you need clear, documented consent from everyone involved.

This Restaurant Customer Media Release Form is designed specifically for hospitality businesses that want to create compelling content while respecting customer privacy and protecting themselves legally. Whether you're a café snapping flat-lay photos of your brunch menu, a fine dining establishment filming testimonial videos, or a food truck building social proof through customer stories, this template helps you obtain proper permissions quickly and professionally.

Why restaurants need media release forms

In today's visual-first marketing landscape, user-generated content and authentic customer moments drive engagement and bookings. But capturing and sharing images or videos of customers—even in public dining spaces—requires permission. A media release form:

• Protects your business from potential privacy or publicity rights claims
• Clarifies usage rights so you can confidently repurpose content across channels
• Shows professionalism and builds trust with customers who appreciate transparency
• Streamlines your workflow by documenting consent at the point of capture

This template covers food photography, video testimonials, review quotes, social media posts, promotional materials, and more—all the content types restaurants typically need for marketing, PR, and online presence.

Built for quick capture at the table or counter

We know hospitality moves fast. This form is designed to be completed on a tablet at the table, via a QR code scan, or sent as a follow-up link after a great dining experience. It's mobile-optimised, easy to read, and fast to fill out—no legal jargon overload or intimidating walls of text.

Customers provide their basic details, specify what types of media they're consenting to, and confirm their understanding. You can even collect testimonials or feedback directly in the same form, turning consent capture into an opportunity for social proof.

Automate your content workflow with Paperform and Stepper

Once the form is submitted, Paperform's integrations and Stepper workflows let you automate what happens next:

• Send a thank-you email with a discount code or loyalty offer
• Log consent details in your CRM or customer database
• Notify your marketing team via Slack when a new testimonial is submitted
• Tag and organise submissions by media type or campaign for easy content planning

You can also use conditional logic to show different questions based on the type of consent requested—keeping the form streamlined for each scenario.

Perfect for restaurants, cafés, bars, food trucks, and catering

This template is ideal for any food service business that creates visual or written content featuring customers, including:

• Restaurants and cafés capturing diner experiences, chef interactions, and signature dishes
• Bars and breweries filming tastings, happy hour moments, and event coverage
• Food trucks and pop-ups building social media buzz with customer reactions and street food content
• Catering companies documenting events, client testimonials, and styled food displays
• Food bloggers and influencers collaborating with venues and needing formal releases

Whether you're shooting for Instagram Stories, a new website gallery, a PR campaign, or a TV spot, this form gives you the legal foundation to share authentic, engaging content with confidence.

Get started with this Restaurant Customer Media Release Form template on Paperform today—collect consent, protect your brand, and turn every great dining moment into marketing gold.