Public Transportation Lost Property Claim Form

Lost something on public transport? This Public Transportation Lost Property Claim Form makes it simple for passengers to report and reclaim their belongings, while helping transport operators efficiently match found items with their rightful owners.

Whether you run a metro system, bus network, train service, or any other public transport operation, managing lost and found items is a daily challenge. This form template streamlines the entire process by collecting all the essential information upfront—from travel dates and route numbers to detailed item descriptions and preferred pickup locations.

Perfect for transport authorities, transit agencies, and mobility operators who need to provide excellent customer service while managing high volumes of lost property claims. The form guides claimants through providing specific journey details that help your team quickly locate and verify items, reducing back-and-forth communication and speeding up reunions.

Key features include conditional logic to capture relevant details based on item type, validation for contact information to ensure smooth follow-up, and pickup location preferences that make collection convenient for passengers. The clean, accessible design works seamlessly on mobile devices—perfect for passengers filling out claims on the go.

For transport operations looking to modernize their lost and found workflows, you can connect this form with Stepper to automatically notify your lost property team, create tracking tickets, send status updates to claimants, and trigger pickup confirmation emails—turning each submission into a managed workflow that keeps everyone informed.

Paperform's SOC 2 Type II compliance and secure data handling make it ideal for transit authorities managing sensitive passenger information, while the flexible design options let you match your transport brand perfectly.