Property Management Maintenance Request Form

Managing maintenance requests efficiently is critical for property managers who want to keep tenants happy, buildings safe, and operations running smoothly. This Property Management Maintenance Request Form provides a streamlined way for residents to report issues, upload photos for better clarity, and flag urgent problems—all in one simple submission.

Whether you're managing a single building or an entire portfolio, this form template helps you capture every detail you need to dispatch repairs quickly: unit number, issue category, priority level, tenant contact information, and visual evidence. No more chasing down details over email or missed voicemails.

Why Paperform is perfect for property management maintenance requests:

Paperform's flexible form builder lets you customize this template to match your property branding and workflow. Add conditional logic to show different follow-up questions based on issue type, embed the form directly on your tenant portal, or share it via QR codes posted in common areas. Submissions can be automatically routed to the right maintenance team member using Stepper, Paperform's AI-native workflow builder, ensuring urgent requests get immediate attention while routine items are queued appropriately.

You can also integrate with your property management software, CRMs, or project management tools to create work orders automatically, log issues in Airtable or Google Sheets, and send confirmation emails to tenants so they know their request has been received. With photo uploads built in, maintenance staff can assess the issue before arriving on site, saving time and ensuring they bring the right tools.

For property managers juggling multiple properties, Paperform's Agency+ plan lets you manage separate forms and workflows for each building or client from one dashboard. All data is stored securely with SOC 2 Type II compliance, giving you peace of mind that tenant information is protected.

Replace scattered email threads and voicemails with a single, professional maintenance request system that works 24/7.