Property Maintenance Request Form

Managing maintenance requests across an apartment complex doesn't have to mean chasing down phone calls, sticky notes, and unclear email chains. This property maintenance request form gives residents a clear, professional way to report issues while giving property managers the structured information they need to prioritise and dispatch repairs efficiently.

Built for property managers, landlords, and maintenance coordinators, this template captures everything from unit details and issue type to photo evidence and tenant availability—all in one submission. Residents can describe the problem in their own words, upload images to show exactly what's wrong, and indicate when they're available for repairs, cutting down on back-and-forth scheduling and missed appointments.

The form uses conditional logic to tailor follow-up questions based on issue type, helping you route urgent requests (like plumbing leaks or electrical hazards) differently from routine tasks. You can connect submissions directly to your property management software, project management tools, or simply receive instant notifications via email or Slack so your maintenance team can respond fast.

Paperform makes it easy to embed this form on your resident portal, link it from tenant communications, or share it via QR codes posted around the building. With Stepper, you can automate what happens next—create work orders in your maintenance system, assign tasks to the right contractor, update your property management CRM, and send status updates to tenants without lifting a finger.

Whether you're managing a small building or a large apartment complex, this maintenance request form helps you deliver faster, more organised service while keeping residents informed and satisfied.