Plumbing Service Feedback Form

When you're running a plumbing business, customer feedback is gold. This Plumbing Service Feedback Form helps you collect detailed insights on service quality, response times, and work outcomes—complete with visual proof through before/after photos.

Built specifically for plumbing contractors and home service companies, this template captures everything from initial contact experience to final work quality. Your customers can rate response times, technician professionalism, cleanliness, and overall satisfaction, giving you actionable data to improve your operations and showcase your best work.

Why Paperform works perfectly for service feedback:

The form includes photo upload fields so customers can document the issue before service and the completed work after—perfect for building case studies, training materials, or simply proving the value you deliver. With Paperform's flexible design, you can brand this form to match your company's look and embed it directly on your website or send it via email after each job.

Use Stepper (stepper.io) to automatically route feedback to your team: send high ratings to your marketing team for testimonials, flag low scores for immediate follow-up, and log all responses in your CRM or project management tool. You can even trigger thank-you emails with discount codes for your most satisfied customers.

This template is ideal for plumbers, HVAC technicians, electricians, and other trades professionals who want to build trust, improve service quality, and turn happy customers into powerful referrals. Start collecting feedback that actually helps you grow your business.