IT Managed Service Agreement Approval Form

Streamline Your IT Managed Service Agreement Approvals

For IT departments, service providers, and managed service companies, getting approval for IT service agreements can involve lengthy email chains, scattered documents, and unclear sign-off processes. This IT Managed Service Agreement Approval Form template brings structure and clarity to the entire approval workflow.

Whether you're an IT manager seeking authorization for a new managed service provider, an MSP onboarding a client, or an IT director reviewing service agreements, this template captures all the critical details in one place—from SLA terms and support scope to pricing models and technology stack specifications.

What Makes This Template Essential

This form is designed specifically for IT services and managed service agreements, covering:

• Service Level Agreement (SLA) terms including response times, uptime guarantees, and resolution targets
• Scope of support detailing what's covered (and what isn't) in the agreement
• Pricing models from fixed monthly rates to consumption-based pricing
• Technology stack specifications to ensure compatibility and coverage
• IT director authorization with built-in approval workflows

The structured format ensures nothing gets missed during the approval process, while conditional logic adapts the form based on service type and complexity.

Perfect for IT Teams and MSPs

Whether you're working in corporate IT, a managed service provider, or a technology consulting firm, this template helps you:

• Standardize approval requests across different service types and vendors
• Capture complete information upfront to avoid back-and-forth delays
• Create an audit trail for compliance and governance requirements
• Speed up decision-making with clear, organized service details

Once submitted, you can use Stepper (stepper.io) to automate your approval workflow—routing requests to the right stakeholders, sending notifications at each stage, and updating your project management or procurement systems automatically. For formal agreements requiring signatures, Papersign (papersign.com) lets you convert approved requests into contracts ready for eSignature, keeping everything connected from request to signed agreement.

Built on Paperform's flexible platform, this template is SOC 2 Type II compliant and integrates seamlessly with your existing IT service management tools, CRMs, and communication systems—giving you a professional, secure solution for managing IT service approvals without the complexity of custom development.